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This is in regards to everyone who is experiencing problems with the pdls contacting their job, co-workers, family, etc......
I've spent alot of time today researching alot of pdl stuff and I came across this act: The Gramm Leach Bliley Financial Moderinzation Act of 1999.
Basicall this is a law that puts pdls in the classification of "financial institution", and this law protects the consumers privacy and how the pdl can collect on the loan without violating your privacy. So it seems that these pdls are violating this law when they make these calls. Try reminding them of this law and that they are out of compliance, and report them to the FTC. This law clearly states that pdls are a "financial institution" and must follow the law!!!!

Posted: Sun Sep 10, 2006 1:51 pm Subject:

I'm willing to be the minimum wage/uneducated customer service reps/collectors are not aware of this!

Posted: Sun Sep 10, 2006 3:58 pm Subject:

That very well could be! When I was a student loan collector, we would mail out copies of this act every time a borrower agreed to certain repayment terms. It's good to know the laws!

I always looked at the fdcpa and it's relative laws as my icebreaker in collections, my trust-establisher, and my rapport-builder. The FDCPA helped borrowers learn to trust me and accept my help. Why these PDL collectors don't share my philosophy I simply don't understand. They shoot themselves in the foot.