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PostPosted: Tue Jul 11, 2006 10:09 pm Subject: Login Problems

Anyone else having login issues?

I often have to login several times when I click around. I will login and be good in one thread and then when I goto another topic my login is dropped and I have to re-login again. Sometimes I will be dropped when I go to the end of a thread or try to post. Sometimes I have to close the browser and comeback in again to see posts that I just added.

It seems to be getting worse. I had to login 3 times tonight. Some nights its even worse.

I use IE 6 and have cookies set to medium-high. This setting is fine for other sites.

Glynnie11

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PostPosted: Tue Jul 11, 2006 10:22 pm Subject:

Hi Glynnie11,

Quote:
I will login and be good in one thread and then when I goto another topic my login is dropped


How do you determine that the login session is ended - by looking at the right menu where it says login/logout or when you make a post in that thread, it comes as guest?

The reason I am asking this question, is that the problem you are facing might be due to old cookies and cache. Try deleting all old cookies and cache. If the problem still continues, we will definitely give it a thorough check.

Regards
Mike

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PostPosted: Wed Jul 12, 2006 12:08 am Subject: Login

This is a good example. I was logged in at the main page. All I did was click in here.

I clean out cookies everyother day. Just did it last night. This problem has been going on for a couple of months and has gotten worse lately.

Glynnie11

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PostPosted: Wed Jul 12, 2006 12:11 am Subject: re

So it did take it even though I got the usual Guest prompt where you have to specify name. I also did not have "Welcome Glen" displayed in the previous post but have it now.

So I am logged in and its just displaying guest prompts at times.

And yes the right menu's do not show me as logged in when this is happening.

Glynnie11

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PostPosted: Wed Jul 12, 2006 12:15 am Subject:

I guess it is a cache problem. Actually you are logged in but the pages are showing the image when you were logged out. Glen, try pressing ctrl+F5 and tell me how it works.
dave

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PostPosted: Thu Jul 13, 2006 2:51 pm Subject:

I still have to login everytime and the part on the right is still blocking half of the posts. Yes I check the box and clear cookies. Its getting real frustrating to have to do this.
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PostPosted: Thu Jul 13, 2006 4:11 pm Subject: logging in

Also having problems. Getting message to log in and then request a password....have been requesting since first signed up. I did double check and you have my correct email address. For some reason I am not receiving an email from you with the password. What do I do now? Thank you for helping me.
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merrytoday
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PostPosted: Thu Jul 13, 2006 10:15 pm Subject:

Hi merrytoday,

Please email me with the email address that you had used while signing up with us. I'll personally look into the matter to solve it for you. You can get my email address here http://www.debtconsolidationcare.com/contactus/ .

Regards
Mike

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PostPosted: Fri Jul 14, 2006 6:59 am Subject: login

Mike...thanks for responding. Just sent you email with my address.
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merrytoday
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PostPosted: Fri Jul 14, 2006 8:26 pm Subject: re

I think I may have figured out the problem.

Actually I had been booted out to guest status while logged in but I may have the solution.

I had bookmarked the Creditor Database forum and was going directly into that. I changed it to the main forum page and going in that way has been preserving my login credientials, not only upon entry but also as a move around in the threads.

Glynnie11

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PostPosted: Mon Jul 17, 2006 5:55 pm Subject: login problems and email response

Mike....did you get the email I sent you? Haven't heard anything back...no response at all. Am concerned as to why not receiving emails from this site confirming my password so would be able to sign in. Please leave message here so I know what is happening....thanks
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merrytoday
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PostPosted: Mon Jul 17, 2006 10:34 pm Subject:

Hi merrytoday,

I have not received your email, could you please send it again with Subject: Require login details? My email address is mike(at)debtconsolidationcare.com

When a user registers with this site, the system displays the password instantly. It seems you have missed the welcome page somehow. Please try the Retrieve Password option; enter the email address that you used while registering here.

Please let me know if you need any more information.

Regards
Mike

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PostPosted: Tue Jul 18, 2006 3:55 pm Subject: log in problems

Mike...sent you another email and now waiting for any response from you. After sending that email I once again tried to log in and requested my password. WELL....then tried to re-register and message said my name (merrytoday) and email was already in use. SO....now very curious as to why not getting any responses. Wonder if system is getting weary of my using the Retrieve Password Option.Hope you got my last email and will respond. Thank you for your assistance....merrytoday
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merrytoday
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PostPosted: Tue Jul 18, 2006 11:32 pm Subject:

Hi meerytoday,

Got your mail and replied with your access details. Please check.

Regards,
Mike

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PostPosted: Fri Jul 21, 2006 11:16 am Subject: Log in problems

Mike..thanks for you response and it now works perfectly for me. Oh, happy day...
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PostPosted: Fri Jul 21, 2006 2:52 pm Subject:

Cool MannK! You are now logged in. Smile

Let me know whenever you need help in the website.

Regards
Mike

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