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Posted: Wed Dec 20, 2006 2:31 pm Subject: The rant thread.

I hate AOL. I fricking hate the d@mn thing! Why do people still use it? It's crap. It's always been crap. It will always be crap. And I don't give a sh*t who they partner with - the add-on will be just as crappy.

So, to you AOL, I say....go away!

Guest · Posted: Wed Dec 20, 2006 2:41 pm Subject:

AOL does suck. I got a bill last year from them and they said I owed over $250 when I cancelled their services over 5 years ago! They are expensive and a RIP OFF.

Posted: Wed Dec 20, 2006 3:15 pm Subject:

I'm going to join in here and rant about how friggin' much sprint sucks. They might as well not even tell you how much your monthly charges are going to be, because you are going to be paying at least $10 or $20 more than that.

And then..If you try to call them, you either can't understand them, they can't understand you, or you wait for 6 hours.

Posted: Wed Dec 20, 2006 3:38 pm Subject:

I am getting bills from AOL saying that I owe them $96 for one screenname and $89 for another. I cancelled this JUNK about 7 months ago and they say that they never had a cancellation requested from me...LIARS.....

Posted: Wed Dec 20, 2006 4:29 pm Subject:

I work from home, so I rely on my internet and my computer for my paycheck. When I had AOL, I had four different computers crash within a month. We have tech support. Finally, one of the technicians asked me what internet provider I had. When I told him AOL, he said, "Get rid of it. Our programs are not compatible with AOL. I don't know what it is about that company, but we've had several computers crash that use AOL." I got rid of AOL and never had another computer crash (currently I have the internet through my cable company and no problem with it).

My son had sprint and hated it, also. He finally broke his contract with them, which messed up his credit.

Posted: Wed Dec 20, 2006 4:46 pm Subject:

I have been through the same thing, and was no further ahead than you all are.

I used AOL for several years with no problem...in the early years of their existence. Then, somewhere in the midst of it all, something went horribly wrong. Their internet service started to really stink. Their customer service was worse. I cancelled. They offered more months free. I declined. They persisted, nagging, until I finally raised my voice at them and got downright rude, refusing their offer and demanding that they cancel my account. They finally did, and told me my account was paid in full, and that I would not be billed any further. (I was debiting through my checking account every month.)

Next month...I was billed. I called. Received an apology. Charges were NOT reversed. I called again. More apologies and excuses. Charges still not reversed. By this time, another month had rolled by, and I was billed AGAIN. This went on for FIVE MONTHS. When I finally got them to stop billing, I was determined never to deal with them again.

I was so wrong....

4 years later, I received a phone call from a collection agency. They stated they were collecting a past due bill for services rendered by AOL, in the amount of $15.78. I lost it. Completely and totally lost it on this collection agency. Once I calmed down, I explained the situation. They were very nice, but asked what I was going to do about paying it. I paid it because I didn't want my credit report showing a bad mark for a stinking $15.78 bill from AOL.

I will never deal with them again. Ever.

Posted: Thu Dec 21, 2006 7:07 am Subject:

"I'm not good with computers. I just click the buttons."

Yeah....that's about the standard of what I get some days. Computers have been around for over 25 years - how have some people have so little contact with them?

Posted: Thu Dec 21, 2006 7:40 am Subject:

I sometimes just click buttons to see what they do... but I tend to stay away from the ones that say "format hard drive."

Got myself in trouble doing that a couple months ago. Our financial accounting program at work is UNIX-based, and basically the whole program is just a thousand small scripts. Say I want to look up a customers account, I type in FA.AS into the command line, and then it runs the account service program...

So I was bored one day, playing around in the system, I thought "there's a lot of programs in here I never use, I wonder what they do?" So I just started running them one by one.

Turns out one of the programs was put in by tech support to set-up a brand new company... when I ran it, it went through and erased all our customer accounts. Ooops.

So when I called tech support, they're like "you shouldn't even have privileges to run that... only tech support has that clearance." Well, stupid me gave myself the highest clearance so I could run it.

They're like, well you need to put yesteday's back up in and we have to restore the whole system from the backup tape. Too bad I was a bit lazy and didn't run backups for about 3 days like I should have.

We ended up having to restore our system to 4 days earlier, and I had to spend 2 days re-entering all the payments and account transactions.

Long story short, I learned not to "play around" in our system.

Posted: Thu Dec 21, 2006 8:10 am Subject:

That was a hard lesson learned, Debtcruncher. If I don't know what they're for, I generally stay away from them - now. I have also played around with some buttons and ended up calling our tech support. They were not too pleased and asked what I was attempting to do because the buttons I used had nothing to do with my job (medical transcription). That was about 15 years ago. Since then, I've learned to just stick with what I know and forget the rest!

Guest · Posted: Thu Dec 21, 2006 2:21 pm Subject:

jeffjedi, I just want to say I could have written any post about not being good with computers. I only had a computer at work until I retired. Never had one at home. The only stuff I knew on a computer was what I needed to do my job and they taught me. So yes computers have been around 25 plus years, but some of us have been exposed to them only in the workplace. Know what I'm saying?

Posted: Thu Dec 21, 2006 2:47 pm Subject:

I agree with you Finfan...I had so many problems with sprint, my bills were so freakin high and I couldn't even get good service where I lived. Now I'm with Verizon and can't tell you whens the last time I had a normal bill...

Posted: Thu Dec 21, 2006 3:56 pm Subject:

Well thank goodness I never have anything to do with AOL, I really don't give a rats hat about it and have no need for it! Our ISP is Cox Communications which is regional here in the genteel ol' south. Up north it's all Charter and Comcast, there is so much more available that AOL and so much better, perhaps eventually AOL will just kick the bucket.

Posted: Thu Dec 21, 2006 6:37 pm Subject:

I have a Nextel cell phone and now I don't like the fact that Sprint and Nextel merged. I never had any problems in the past when it was only Nextel, but like Finsfan said, when you call them, you can never understand these people. I have to keep asking them to repeat themselves like 3 or 4 times before I finally understand what they are saying Evil or Very Mad

Posted: Thu Dec 21, 2006 7:50 pm Subject:

I've got a rant about something else......

WHY DOES CHRISTMAS SHOPPING TURN PEOPLE INTO COMPLETE MORONS???

Guest · Posted: Thu Dec 21, 2006 7:52 pm Subject:

Probably because they know they are spending more money than they can afford to spend on Christmas.

Posted: Thu Dec 21, 2006 8:03 pm Subject:

I've got a rant about something else......

WHY DOES CHRISTMAS SHOPPING TURN PEOPLE INTO COMPLETE MORONS???

I've been putting off my shopping for too long...And the family party is on Saturday afternoon, so I'm down the the wire.

I needed to buy some small gifts for my younger cousins...SO I went to that heck-hole that they call Walmart. It's always too hot in there, and too many people...And they ALWAYS park their stupid carts down the middle of the aisle....I don't want to move their cart, because a lot of the shoppers at the particular location I was at today were a lot larger than me and I didn't want them to beat me up for moving their stuff. So I stand there and watch them get all snotty and huffy for having to move their cart out of the way. Is it really that hard to park it over to the side? I've NEVER had trouble doing that in my whole life, but maybe I'm extra intellegent.

And then you have to stand in a long line to pay for your stuff....I had bought some little bottles of perfume for $5.00 for my little cousins to go in their gift bags I'm putting together...I rubbed them all on that little "Rub here to deactivate security system" thing on the register...But of course I set off the alarm on my way out. Then had to stand there while the Walmart Gestapo searched my bags to make sure I'm not stealing anything.

So then, I go on over to Giant Eagle (Or as I call it..Big Bird) grocery store to buy some gift cards for other relatives because for every $50 in gift cards you buy, you get 20 cents off each gallon of gas at their little gas station..So heck yeah! I needed to go to the ATM, and my bank has a branch. I insert my card in the machine, and I can't figure out how to work the stupid thing. I put in my pin, and the screen comes up, but the only option on there is to deposit or buy stamps....I want CASH! I thought I was going nuts..So I poked my head around and said, "You're going to have to show me how to work this thing..." After the guy behind the counter (He was kinda cute by the way..woo hoo!)came out and tried to work it for about 10 minutes, he figured out that apparently it was BROKEN, but they didn't put an out of order sign on it...So then I had to fill out a withdrawal slip and do it that way...Gahhh!

I'm worn OUT...And I've got more shopping to do tomorrow...NOOOOOOOOOOOOO!

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