DebtXS is another debt settlement company and not a law firm. They misrepresented themselves and routinely charged a total of over 25 percent of the total amount owed. The fee was paid over several months via automatic withdrawals from their bank accounts, though some were unaware they had agreed to this arrangement with the company.
DebtXS also required consumers to place the money they would have normally paid to creditors into a personal savings account over several months or longer. Like asking a fox to guard the the house! If clients could save money they already would have.
The cessation of payments technically put consumers in default of their contractual obligations with creditors, which triggered aggressive debt collection efforts and even lawsuits brought by some creditors. DebtXS misled some consumers into thinking it would hold creditors and debt collectors at bay during this period and prevent any litigation.
After several months, DebtXS would contact creditors and offer to pay off the debt at a fraction of the total balance owed. If creditors agreed, DebtXS would contact indebted consumers, who would make the agreed-upon, lump-sum payments to creditors from the savings they had accumulated over time. If creditors did not agree to the offer, insisting late fees and interest were due, consumers would be immediately liable for the entire new balance.
Most clients believed they were misled and were unaware of the costs they would incur and ad up to 25 percent or more.
Many believed the fees withdrawn from their checking accounts were being applied to their debts, when this was not the case. Other consumers reported the company misled them by offering "legal advice" as to whether they should file personal bankruptcy.