Internet's first get-out-of-debt community - 134,000 members

I have sent several unanswered emails and have tried to call to ensure my case has begun. I am getting increasingly aggressive phone calls and emails and I want to get copies of the notices sent to these companies so I can rest assured that my monthly payments are indeed going for services rendered.

In my last email I said that if I do not hear back from Hess Kennedy I will be contacting a local layers to help me cancel my existing contract and will notify my bank to begin blocking payments.

I know the PDLs will continue to call and email, and I am okay with that ONLY if Hess Kennedy can be bothered to return my call/emails and is willing to provide me with copies of letters that this progress has been started.

Posted: Fri Sep 08, 2006 12:22 pm Subject:

Try this number and see if you can get any info. about your case/account.

1-800-336-9811 x110

Posted: Fri Sep 08, 2006 1:06 pm Subject:

I hope HK has started the negotiation process with your creditors. Usually, the settlement companies don't begin their process until the accounts are defaulted for a couple of months. Since you have hired HK for the settlement process, they are accountable to you and answering your calls. Hope that you hear from them soon and know about the latest status.

Posted: Fri Sep 08, 2006 1:36 pm Subject: Hess/Kennedy another number

The number given to me for H/K is 954-345-7848. I havent called them yet but would like to know from someone who has.

Hess Kennedy Company · Posted: Sun Sep 10, 2006 4:07 am Subject: Help Desk

The Help Desk is available 24/7 "help@hesskennedylaw.com"

Questions presented on Sunday will not be answered till Monday.

Do not be alarmed about more aggressive collection techniques. If your creditor has received a letter of representation, and they contact you a third time, please let us know through email. Send your name, social, the creditors name, telephone number, and extension number if available.

We will file an Attorney General Complaint, as well as a Bar Complaint against their in-house counsel.

Posted: Mon Sep 11, 2006 7:31 am Subject: Hess Kennedy

I tried to use that email address, but they get returned. I have emailed messages to info(at)hesskennedylaw.com, but they have gone unanswered.

How can I report someone in violation if I have no proof that they have even been contacted by Hess Kennedy?

Buff · Posted: Mon Sep 11, 2006 12:03 pm Subject: Hess Kennedy

I would advise you to get out of your contract, using a lawyer if you need to. I have similar experience; when I get calls returned, I get a runaround. I found out they will collect money from you for several months before even starting to pay your creditors. This guarantees defaults going onto your credit record. They have an unsatisfactory record with the Better Busines Bureau. They refuse to give straight answers to questions. Please check out the FTC website on debt management and also your state attorney general's website. Do not hesitate to file complaints or even file a complaint in small claims court, as I am preparing to do. I asked if i changed my mind what recourse or refund I could get -- None! they said, sounding amazed I even asked.

Posted: Mon Sep 11, 2006 1:34 pm Subject: H/K!!!!!!

I dont like the fact that until H/K recieves THEIR first payment and access to your bank account, they will not do anything..... It is almost like youd be better off fending for yourself. also their fees are added into your bill and you end up possibly pay more than if you work out something else with the creditor.....

Hess Kennedy Company · Posted: Tue Sep 12, 2006 4:44 am Subject: BUFF

Hess Kennedy Company does not have an unsatisfactory record with the BBB Buff, that is a lie.

JohnQQ · Posted: Tue Sep 12, 2006 3:51 pm Subject: BBB

How come the HK BBB report always says its being updated? I have been thinking of signing up with HK but there has not once been a BBB report displayed?

LISA P · Posted: Tue Sep 12, 2006 10:20 pm Subject: HESS KENNEDY

I made a personal call to the bbb in central flordia and they told me hess co were not lawyers and they have had several complaints one of which is unpaid money to creditors. Please stay away.

JohnQQ · Posted: Wed Sep 13, 2006 3:43 pm Subject: Hess Kennedy Rep

To the Hess Kennedy rep, what is your answer on the BBB issue? How come you guys dont have a rating on their site.....?

Hess Kennedy Company · Posted: Wed Sep 13, 2006 6:22 pm Subject: BBB West Palm Beach

The BBB of West Palm Beach is currently re-evaluating our membership because a lawyer referral service that we do business with has an unsatisfactory record with the BBB Orlando.

It was first reported that Hess Kennedy Company refers clients to the company with the unsatisfactory record. We corrected that error. If the BBB decides that they do not want us receiving client referrals from a lawyer referral service with an unsatisfactory record, we will not do business with that company.

JohnQQ · Posted: Wed Sep 13, 2006 11:23 pm Subject: Lawyer Referral Service?

With all due respect to the Hess representative, what do you mean? What lawyer referral service? Why would the BBB re-evaluate you based on what a lawyer referral service is doing? Wouldnt they be re-evaluating every lawyer that the lawyer referral service does business with also?

Please be honest with the people here. I encourage everyone to call the BBB and ask them this question for themselves. This is not the answer my wife got when she called the BBB in Florida about HK.

Hess Kennedy Company · Posted: Thu Sep 14, 2006 3:39 am Subject: BBB West Palm Beach

I assure you they are having an issue with a lawyer referral agent that refers business to our firm.

Contact them if you like.

Posted: Thu Sep 14, 2006 1:06 pm Subject:

I think a lot of people are signing up with Hess Kennedy and assume they're now in a debt consolidation plan. When no repayment proposals go out to the creditors and no monthly payments are being sent to the creditors, these new clients start assuming they've been robbed.

I just signed up with Hess Kennedy about a month ago after first contacting Consumer credit counseling of America. Due to owing more than $10,000 of unsecured debt (payday loans included in this amount), I was advised that a debt settlement plan would be the most affordable and fastest way to clear my debt. I am aware that my creditors will not be paid off until I have adequate funds in my settlement account to allow Hess Kennedy to start making settlement proposals to my creditors.

I think there is some confusion about the difference between debt consolidation and debt settlement.

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