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 Posted: Tue Mar 20, 2007 1:04 pm |
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Hey everyone, after at least a week of emailing and faxing, I received a response from UCL. Here is the original letter that I sent them. I wrote my own letter with ideas from several that I saw on here and did not cut and paste like they are accusing me of.
| Quote: | (As of today March 16, 2007, I revoke authorization from United Cash Loans, or any representative, parent company, affiliate, or subsidiary of United Cash Loans, to withdraw any funds from the checking account under the name of *****, account number **** located at *****.
Your company is in violation of Ohio Rev. Code Ann. §§ 1315.35 et seq which states that there is no rollover allowed and may only charge interest rates of $15 for every $100 loaned. Please see the below Ohio laws on cash advances. Your company is not licensed to do business in the state of Ohio which actually makes this whole transaction illegal. One must be licensed in the state of the consumer it does business with.
Legal Status: Legal (Applies to check cashers only)
Citation:
Ohio Rev. Code Ann. §§ 1315.35 et seq.
Loan Terms:
Maximum Loan Amount: $800
Loan Term: Max: 6 months
Maximum Finance Rate and Fees: $10/$100 + 5% per month
Finance Charge for 14-day $100 loan: $15
APR for 14-day $100 loan: 390%
Debt Limits:
Maximum Number of Outstanding Loans at One Time: One
Rollovers Permitted: None (cannot refinance)
Cooling-off Period:
Repayment Plan:
Collection Limits:
Collection Fees: Bank charges (if disclosed); $20 collection charge; Court Costs; damages
Criminal Action: Not Specified
Where to Complain, Get Information:
Regulator: Ohio Division of Financial Institutions
Address: 77 South High Street, 21st Floor Columbus, OH 43215
Phone: (614) 728-8400
Regulatory Contact: Robert M. Grieser,, Deputy Superintendent for Consumer Finance
http://www.com.state.oh.us/dfi/
Your company originally loaned me $200. I have since paid a total of $180, as a result of 3 debits to my bank account in the amount of $60 a piece on 1/31/07, 2/15, and 2/28. I am sending a money order for $20 to pay off the principle balance that your company loaned me.Your Company solicited, accepted, and transacted business with a citizen of the State of Ohio, thus you are subject to the laws of this state. I am expecting United Cash Loans to mark the account under the name of *****‘paid in full’upon receipt of this $20 money order.. At no time will United Cash Loans. any representative, parent company, subsidiary, or affiliate of United Cash Loans, place any derogatory mark on my credit report with any credit bureau, nor any other check writing database, such as Teletrack or an equivalent database.
All correspondence as of today, March 16, 2007, shall be in written form either through the email address, *******, or via The United States Postal Service. Please acknowledge receipt of this letter, and acknowledge acceptance of, and willingness to adhere to the settlement described above, in writing, within 24 hours of receipt. I also hereby revoke any voluntary wage assignments that I may have signed.
I appreciate your cooperation in this matter.) |
Here is what they emailed me in response.
| Quote: | orThis department has received recent communication regarding the above account. The communication received is recognized as portions of a form letter (cut and Paste template) currently being widely circulated via the Internet. Unfortunately this fm letter is filled with misleading and incorrect information. The use of this form letter leads us to believe that there is not a specific complaint connected with the handling of your account. Please be reminded that the terms and conditions of the agreement you entered into with our company was presented to you at the time of your application and you were given a 48 hour window in which to cancel the agreement. In addition before each debit processed (within the guidelines of the agreement) you were given an account summary stating your options of fulfilling the agreement including instructions for repayment of the entire amount of the advance, in order not to incur additional fees. Since there is no mention of a specific problem with the way your account has been handled we must conclude your account was handled as agreed therefore your account will continue to be handled as agreed. Your persistence in this matter with us or any other agency that does not include an account of how your account was handled out of the guidelines of the signed agreement will merit the same response as the one you are now reading.
A copy of your electronically signed contract can be faxed for your review. If, after your review, you find your account was handled differently than was/and is stated in the agreement please forward those details at once so further review of your account can be completed. It is our earnest endeavor to provide the best possible customer service and customer satisfaction and miss-handled accounts will be researched and addressed. Since you have not even paid the deposit amount, we placed in your account at your request, you need to take some responsibility for your actions and make arrangements to pay this debt.
Please also note, we are the original creditor, the FDCPA applies only to 3rd party collectors.
We appreciate the opportunity to respond to your concern.
Sincerely
Compliance Department
United Cash Compliance Department
Fax: 1-800-230-9480
Email: compliancedepartment(at)unitedcashloans.com
--
E-MAIL Disclosure:
The preceding electronic mail messages ("e-mail") and any attachments contain information that may be confidential, legally privileged, and/or contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information. Unauthorized interception of e-mail is a violation of federal criminal law. If you are not the intended recipient of this e-mail, you may not read, disclose, print, copy, or disseminate the information contained herein. In the event that you have received this e-mail in error, please reply to the sender of the e-mail only and delete the original and all copies of this transmission (including any
attachments) without reading or saving in any manner.
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What should I do now? Anyone have any advice? I only owe them $20 on the principle.
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Sassnlucy
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Posts: 2588
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cajunbulldog
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| Posted: Tue Mar 20, 2007 1:19 pm |
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They sent you a form letter that has been sent to several others on this site.
They are the ones just sending the same letters out to people. I would answer them and say that they are the ones sending out forms letters. Dispute all their points . . .
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goudah2424
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Posts: 7303
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| Posted: Tue Mar 20, 2007 1:24 pm |
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UCL is unbelievable. They are circulating the standard cut and paste letter. Go with what goudah said. UCL hates it when you question their practices.
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NotsoLucky
Joined: 02 Nov 2005
Posts: 3164
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| Posted: Tue Mar 20, 2007 1:45 pm |
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Yep, exact same letter I received from them and I used my own words too. In fact, I informed that they were the ones using a form letter and that they did not address any of my issues. Never heard back from them, except trying to debit our account, which we had the transactions reversed, and this last time trying to use a "check" that we did not authorize for them to use. Hopefully the bank will get our money back and go after their butts!
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2nband
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Joined: 30 Jan 2007
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| Posted: Tue Mar 20, 2007 1:57 pm |
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I just filed a complaint with the State of Ohio's AG. Hopefully they will listen. I can't afford for UCL to keep debiting my bank account. I can't close it until it gets to a zero balance and I know they will do anything they can to take money out of it.
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Sassnlucy
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Joined: 12 Mar 2007
Posts: 2588
Debtcc Points: 28218
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| Posted: Tue Mar 20, 2007 2:53 pm |
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Here is how I responded to UCL. I did go ahead and file a complaint with the Ohio AG.
| Quote: | March 20, 2007
To whom it may concern:
Thank you for responding to my recent communication. I did not cut and paste a form letter in the previous email that I sent your company, as you have accused me of. They were, in fact, my own words. It appears that you have responded to my letter with a form letter as well. I am unsure of what misleading and incorrect information you say my letter was filled with. I do, in fact, have a specific complaint. My complaint is that you are operating illegally by loaning to a citizen of the state of Ohio where you are not licensed, and that you are rolling over loans, and charging more than the allowed interest rate in the state of Ohio. Please see the laws below for payday lenders:
*Legal Status: Legal (Applies to check cashers only)
Citation:
Ohio Rev. Code Ann. §§ 1315.35 et seq.
Loan Terms:
Maximum Loan Amount: $800
Loan Term: Max: 6 months
Maximum Finance Rate and Fees: $10/$100 + 5% per month
Finance Charge for 14-day $100 loan: $15
APR for 14-day $100 loan: 390%
Debt Limits:
Maximum Number of Outstanding Loans at One Time: One
Rollovers Permitted: None (cannot refinance)
Cooling-off Period:
Repayment Plan:
Collection Limits:
Collection Fees: Bank charges (if disclosed); $20 collection charge; Court Costs; damages
http://www.com.state.oh.us/dfi/
*
Your company is in violation of Ohio Rev. Code Ann. §§ 1315.35 et seq which states that there is no rollover allowed and may only charge interest rates of $15 for every $100 loaned. Your company is not licensed to do business in the state of Ohio which actually makes this whole transaction illegal. One must be licensed in the state of the consumer it does business with. I have confirmed that with the attorney general's office for the state of Ohio. Even though you are not located in Ohio, you are still subject to the state laws since you are doing business there.
Once again, I revoke authorization from United Cash Loans, or any representative, parent company, affiliate, or subsidiary of United Cash Loans, to withdraw any funds from the checking account under the name of *****, account number ******* located at *******. . I also hereby revoke any voluntary wage assignments that I may have signed. I can only be reached by email or the United States Postal Service and will be happy to correspond in that fashion. I would like to settle this account for $20, which is the amount that I owe for the principle that was loaned to me.
Thank you for your cooperation. |
What does everyone think?
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Sassnlucy
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Posts: 2588
Debtcc Points: 28218
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| Posted: Tue Mar 20, 2007 3:01 pm |
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I think that sounds good.
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goudah2424
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| Posted: Tue Mar 20, 2007 3:06 pm |
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Thanks, goudah. I will see what they have to say tomorrow. Something tells me they won't back down but I would think they would give up eventually..........
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Sassnlucy
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Joined: 12 Mar 2007
Posts: 2588
Debtcc Points: 28218
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| Posted: Tue Mar 20, 2007 3:24 pm |
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Sounds good to me too. Don't be surprised if they still try to debit your account or try to get money with a "check". We had their ACH transactions reversed and after a while they tried the check thing, which we have gone to the bank about with the fact that we did not authorize it, so now we are waiting. Good luck!!!
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2nband
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Posts: 2016
Debtcc Points: 35820
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| Posted: Tue Mar 20, 2007 4:18 pm |
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Can you block the ACH transaction with your bank? It will cost you but I'm not sure of the amount. They are unlicensed in Ohio so they are the ones who are breaking the laws. Stick to your guns on this matter. I know how how they are to deal with. 
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CowampChicken
Joined: 20 Dec 2005
Posts: 3682
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| Posted: Tue Mar 20, 2007 5:53 pm |
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I think if I pay the bank $30 they will block all ach debits-I need to check with them and see what they have to say. I'm not sure because my account is way overdrawn-like $600 due to all these people trying to take money when I have asked them to stop.
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Sassnlucy
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Posts: 2588
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| Posted: Tue Mar 20, 2007 7:12 pm |
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Good Job, Lucy. And may I say they are a case of the pot calling the kettle black??
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kscornell
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| Posted: Tue Mar 20, 2007 7:34 pm |
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LOL. What a great letter in response to their own "cut and paste" letter. You are so right kscornell, this is a true case of the pot calling the kettle black. Love the letter. Well written. 
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WHEREAMI
Joined: 26 Aug 2006
Posts: 5324
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| Posted: Tue Mar 20, 2007 9:25 pm |
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I cut and pasted Ten DOllar letter to me. What made it so bad for me was that the first thing that appeared was my name. I said "dear Alexandra". I am surprised that they didn't even catch on to it.
Aren't they all owned by the same people out of Oklahoma or something?
_________________
The Best Way To Be Is Debt Free
and Alexandra is becoming free!
http://alexandra.yesdebtfree.org
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Alexandra
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