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Posted: Sat Mar 24, 2007 7:20 pm Subject: Direct Auto is the worst insurance company |
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As many of you know, my hubby hit a deer and had $4700.00 worth of damage. Well this dead beat company would only pay $2200.00 to fix the truck. Well after they finally got their a@#es in gear and paid the repair shop, we canceled our insurance with them. Well here it is 2 1/2 months later and still no refund on the insurance. We pay it yearly and they owe us $621.00. The home office located in Nashville is claiming they never received the cancellation notice. Which is a bold face lie. I have a letter from them stating that they received cancellation and we would receive a refund in the amount of $621.00 within 7-10 days. Well it has been 2 1/2 months. I know to file a complaint against them with the Attorney General, but who else can I file a complaint with? Is this considered fraud where they are not refunding the money and playing games?
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NotsoLucky

Joined: 02 Nov 2005
Posts: 3164
Debtcc Points: 45646
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Posted: Sat Mar 24, 2007 7:25 pm Subject: |
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Many states have an agency dedicated to various forms of insurance. If I knew what state you were in, I could help you look for it.
_________________ The only people with whom you should try to get even are those who have helped you.
-John E. Southard
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Morningstar
Moderator

Joined: 06 Feb 2007
Posts: 1653
Debtcc Points: 10696
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Posted: Sat Mar 24, 2007 7:34 pm Subject: |
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I live in Tennessee and any help you can provide would be very much appreciated.
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NotsoLucky

Joined: 02 Nov 2005
Posts: 3164
Debtcc Points: 45646
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Posted: Sat Mar 24, 2007 7:40 pm Subject: |
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Here, I believe this should be your starting point: www.state.tn.us/commerce/insurance/index.html
_________________ The only people with whom you should try to get even are those who have helped you.
-John E. Southard
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Morningstar
Moderator

Joined: 06 Feb 2007
Posts: 1653
Debtcc Points: 10696
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Posted: Sat Mar 24, 2007 8:25 pm Subject: |
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All car insurances are the same. They rob you out of your money each month and provide less than stellar service. Ask anyone in the great state of Louisiana where some of the highest insurance is.
_________________ The Best Way To Be Is Debt Free
and Alexandra is becoming free!
http://alexandra.yesdebtfree.org
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Alexandra
Debt Samaritan

Joined: 10 Aug 2006
Posts: 561
Debtcc Points: 9852
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Posted: Sat Mar 24, 2007 8:31 pm Subject: |
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I dunno...I love my State Farm auto insurance here in California. Little expensive, but damn am I a satisfied customer-and I've been in appoximately 10 accidents. An unlucky driver, not a poor driver, none were my fault.
_________________ The only people with whom you should try to get even are those who have helped you.
-John E. Southard
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Morningstar
Moderator

Joined: 06 Feb 2007
Posts: 1653
Debtcc Points: 10696
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