We are with a debt settlement program and just settled last month with Chase. They hardly called us at all. They called 2 times, i told them we were with DebtSettlementUSA and they said thanks you. And then a few month later took legal action against us. But we just settled with them for less. Not as much less as i would have liked, but because of the legal action, they were not willing to negotiate much. We setteled 8,000 for 4,900. But it is our first to be taken care of and we are very happy. Bank of America just sent us an arbitration notice. We owe them the most 23,000. They have been trying to negotiate since the beginning with the settlement co. but we owe them the most so we don't have to money yet to settle with them.
HSBC is a PIA. We tried to negotiate with them ourselves and it didn't work. We had to change our phone number because of them. So we added them to our settlement plant. But basically according to our settlement program you can expect 20-40% most of the time unless they take legal action against you, then it will be more.