I'm looking for help to settle with BOA. I am still in good standing with them, but right now I am fighting to get my interest rate back to 6%. They changed it to 19%, so I called them and they changed it back to 6% (I was not told I could not use the card anymore or I would default)
Well, I used the card once and they changed it back to 19%. I have had this card for 10 years, and have not made a late payment. It seems like it has been at 19,000.00 forever.
I called again and explained that I was not told that I could not use the card and I asked them to review my conversation, but they said they did not have it.
I wrote 3 letters for a reconsideration explaining what happened and asked them to please give me back a lower interest rate. I have made a couple of payments with this ridiculous rate hoping that they would see I am willing to work with them, but there is no way I can make a 500.00 a month payment with 350.00 going towards interest!
I did call and talk to someone and they took information about all of my bills and what money I have coming in. They gave me all of the info for the hardship program (I think that is what it was).
They want me to pay 400.00 a month for 5 years at an interest rate of 5.25. I told them I would have to think about it and I would get back with them.
I can't pay this, they are crazy! I do have a husband, and we are on a limited income. I also have another account with them and I am wondering if I should pay this one off. It's only for a 1000.00. That way they can't make me go on a program with this one also. (they said I have to and they told me what I have to pay each month).
I am so mad that they would not give me back my interest rate and I think I now want to settle. I have been a faithful customer for 14 years, I've never missed a payment and have not been late. When I wrote to them I told them I would give them 5000.00 towards my balance if they would give me a lower interest rate!
I also asked them why they would give it to me 2 months ago but now they can't and they said because I have too many cards with high balances.
I do have other cards (4 of them) and I can and will continue to pay them off so I don't ruin my husbands credit. The BOA cards are in my name, I never had a card made for him.
If I settle, what will happen to my credit? I don't care about mine, I don't want my husbands ruined.
I need some help please!