Hi dfawaz,The email address was
HessReceiver@lbfmiami.com and was given on the letter they sent me. The phone # I have been using is 954-510-7840, which was also in the letter.
I will say I have gotten enough information and confirmation from other sources now where I know a lot more about what's going on, and I'm sure this particular account was actually forgiven. Unfortunately, Cap One is being extremely aggressive & pushy on the smallest of my 2 remaining accounts, and insisting they have not received the required info from Allegro law, even though they have on my other remaining account. They are threatening a charge off and subsequent lawsuit if I don't make some sort of payment very soon. I contacted Allegro again yesterday, and they are sending all documentation again, but Capital One says that will take too long, and I'll probably be sued before it happens. I am making my payments to Allegro, and hope this process works. If not, I'll take the BK route, but I've been trying to avoid it.
Thanks, and Happy Holidays!