Stinker, I run a
debt negotiation company which many people have been posting about recently. I was just here lurking when I found the post. I do not want to have this construed as advertising myself but cheree needs serious help in getting her money returned and taking action immediately. The Op's accounts are most likely heading to suit or at least one or two will and without proper handling, the fit will hit the shan and things will spin out of control landing you in bk court which obviously was not your intent signing up with a BK alternative program in the first place.
cheree mentioned contacting the BBB and the FTC, although I agree that these are necessary actions, I do not think this is where to start as I mentioned taking immediate action on your accounts and protecting yourself from being eaten up by the collection process.
If you have a trust account set up with this company, most likely, it will take time to have your savings returned if at all. In the meantime, obtaining the status on each individual account is essential as this Federal place may have your mail forwarded to them and may have already accepted service for lawsuits where cheree would not have known and judgments may be entered or pending. If this is the case, this needs to be handled before wage garnishments and bank liens take place. Establishing your accounts status is first after canceling with the DS co. and demanding a full refund then take it from there. Once stabilized, go after the co. using consumer affairs, the AG in your state and Ca. as well as the FTC BBB and whoever else can hurt them.
I hate hearing these stories which there are countless on this forum. It makes me embarrassed telling anyone what I do for a living. If the OP (cheree) contacts me I will handle the accounts for free. I will instant message them and let them know how to reach me. Without professional help, Cheree stands a good chance of having an absolute nightmare happen. What needs to be done I strongly suggest not handling on your own as the collection industry will take full advantage of you if you are not prepared for their confrontations.