I engaged with Credit Solutions of America (CS) last December to work on a credit card i have which spin out of control. They were extremely slick, made a lot of statements that made sense to me at the time, and made lots of promises. Within weeks of signing up, they said they were doing a number of things on my behalf already.
After 3 months, after i started complaining to CS about the lack of action, they promised to get on the ball if i could make an offer at a certain level. I talked with a lot of family members and begged for some help and was finally able to get to that 50% mark. A week after i made the offer, i still didn't hear from CS and after repeated calls, i was told they had made a mistake and that the Bank did not consider any offer for at least 180 days. I had to wait more.
I immediately terminated the account after talking with a very rude woman who was trying to convince me i was wrong, using very hard and slick tactics. Thanks to my wife (who is smarter at those things than i am), i pressed on and terminated the account. I lost 4 months of payments (over $1,000) that i will never see again.
Three days later, the bank who i re-contacted made me a great offer, was courteous and professional. I will be able to close my account within 4 months.
So, it doesn't matter whether Credit Solutions is genuinely a scam, or is simply inept at doing what they say they do. Stay away.