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 Posted: Wed Aug 06, 2008 8:21 pm Subject: creditanswers.com |
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Anybody have any info on this company?
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Guest
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| Posted: Thu Aug 07, 2008 5:35 am Subject: |
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According to BBB there are 41 complaints against creditanswers.com
| Quote: | | The BBB processed a total of 41 complaints about this company in the last 36 months, our standard reporting period. Of the total of 41 complaints closed in 36 months, 36 were closed in the last year. |
BBB report also says that: -
| Quote: | | Complaints are regarding dissatisfaction with the company's service and misrepresentation of the results of the debt negotiation program. Specifically, customers complain that paying the company fee and following the debt negotiation program does not reduce debt, as stated by company representatives. As a result of the program, customers complain, they have an increase in debt, due to late fees or additional interest and negative credit reporting. The company resolves complaints by offering refunds or refering to the Client Services Agreement for explanation. Although the company resolves most of the complaints it has failed to correct the underlying reason for the complaints. |
Contact details of the company is given below: -
| Quote: | Name: Credit Answers, LLC
Phone: (972) 202-5222
Address: 6200 Tennyson Pkwy Ste 200
Plano, TX 75024-6099
Website: www.creditanswers.com |
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phoenix
Joined: 14 May 2008
Posts: 867
Debtcc Points: 5618
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| Posted: Fri Sep 26, 2008 9:17 am Subject: Creditanswers.com |
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Not happy with their respnose. I signed up for their program and they drew out their first month alotment from my bank account. When I was served a summons by one of the credit card companies, I faxed it and called my "coach." I received no reply, email or phone call. I called back left numerous messages on various phone numbers with no reply. I finally called the enrollment line, which they answered, and I complained. They then called back, said my "coach" was out on a family matter. They had nothing in place to help me or check his correspondence while he was gone for three weeks. Mean time, I had to handle the issue with out the assistance they promised. I am not happy and expressed this to them in an email and have not heard back. I think I'm out the money i provided with nothing to show. BEWARE BEWARE BEWARE. Lots of promise, not much delivery.
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knkranch
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