Credit Answers: Can customers depend on them?

Anonymous

Anybody have any info on this company?

phoenix · Sub: #2 Replied on 08-07-2008, 05:35 AM

According to the credit answers Better Business Bureau status, there are 41 complaints against creditanswers.com

BBB report also says that: -

Contact details of the company is given below: -

Anonymous · Sub: #3 **Is credit answers a scam?** Replied on 09-26-2008, 09:17 AM

Not happy with their response. I signed up for their program and they drew out their first month allotment from my bank account. When I was served a summons by one of the credit card companies, I faxed it and called my "coach." I received no reply, email or phone call. I called back left numerous messages on various phone numbers with no reply. I finally called the enrollment line, which they answered, and I complained. They then called back, said my "coach" was out on a family matter. They had nothing in place to help me or check his correspondence while he was gone for three weeks. Mean time, I had to handle the issue with out the assistance they promised. I am not happy and expressed this to them in an email and have not heard back. I think I'm out the money i provided with nothing to show. BEWARE BEWARE BEWARE. Lots of promise, not much delivery. So, is credit answers a scam?

Anonymous · Sub: #4 **Credit Answers scams** Replied on 05-19-2009, 02:45 PM

I enrolled in their service because they guaranteed that my debt at the time would be cut in half and my debt would be settled in less than 18 months. Fact of the matter is they charged me nearly $4,000 in fees and settled one debt.

When in the program, you are assigned a "coach" that handles your account and works with negotiators to settle your accounts. This person is responsible for calling you at least once a month with updates about your creditors. Again, the fact of the matter is I had six coaches in six months. I never received a call from any of my coaches introducing themselves, but rather I had to call and find out that my latest coach had left the company...all of them ahd either been fired or quit.

I finally received a coach that worked there for more than a month. I asked him if I was close to settling with any of my creditors, but instead of getting a straight answer, I was met with double talk that got me and my debt nowhere. I finally was fed up enough that I contacted my creditors and negotiated deals with each of them that are better than those ever suggested by Credit Answers.

In short, they make money by dragging out your debt as long as possible in order to collect the monthly fee. What they fail to mention is that the money you pay in fees is equal to the amount you save with your creditors...so you aren't saving a dime. Check Credit Answers BBB reports - there are also complaints against this company.

love_my_things

keep in mind that choosing a company if that is what you are looking to do should take some time to fully research the companies. Check for any Credit Answers complaints before you start working. You didn't get this debt over night so take the time to be sure that the company is good and has a good track record. A sensible way to do this would be to check Credit Answers BBB reports. Choosing the wrong company as most of you know will only make your situation worse

Anonymous · Sub: #6 **Credit Answers** Replied on 06-10-2009, 06:02 PM

I am working with Ryan Mueller. He is very professional and to the point with care and understanding. Everything is upfront and I have no fears. I checked out another company three months ago called State Capital Financial and THAT company scared me to death. It was sorta shady, vague, and AFTER I signed on the dotted line, I almost had a heart attack from reading the bad stuff they had done to others like me, so Ryan at Creditanswers.com has given me faith again to try to do this debt settlement. Nothing is guaranteed and it too years for me to get my credit card debt so messed up with some of my own doing and not my fault. Back to Creditanswers.com......it is easy to understand, no pressure, just facts, and I have 10 days to get out of it even before the first pull and after that I can get out of it but won't get to keep the pulls before that though. That is understood. Also, I will bug THEM to death with any question that I don't understand, and I will not lay back and not have a coach be there for me when I paid for it. Ryan did say that they had thousands of happy clients and about 72 Credit Answers scam reports that any company might have to deal with. Clients can be a pain to them too, right? I am trying to be honest and fair here too. I have to trust someone, and Ryan at CA.com is my choice. Bankruptcy is a bad taste in my mouth and I would rather attempt to get my debt improved once and for all with Ryan helping me (and the coach(s) on the team). Trust me though, it is my money, my debt, and my future. IF anyone drops the ball handling my finances worse that I have been doing will definitely have to deal with me day after day like a creditor would or could do to any one of us trying to get out from under the cc companies and their greed. I paid on time and was never ever late or overlimits. They sent me a note saying I could use the card but it would go to 24% and it was 9.9%. OR I could never use the card and pay on it at same 9.9%. I opted to not use the card and then do debt settlement because down the road the cc companies (before July 2010) are going to raise the rates on us again to where we can't make the payments this time, and if I go to a debt settlement company at that time I won't be able to handle the pulls monthly. You have to have a good attitude and trust your debt settlement helper/company or else why do it. I checked into Ryan and all is great and I don't have any Credit Answers complaints to make.

Good luck to all of you too! It is a terrible time for all of us here in America. Time to live without cc debt........yes, someday in the future.

Lisa oaplka · Sub: #7 **Is Credit Answers a scam?** Replied on 09-07-2009, 10:34 AM

I don't know what to belieive anymore. When I first signed up it sounded too good to be true. I too have been thru 3 Settlement people and they have NOT settled any debt yet since Feb. I cannot get returned calls from these people, so I just don't know anymore. If anyone has suggestions where else to put Credit Answers complaints, please help me and let me know if they have found another company to help. What is this $270.00 Extra / per month besidedes the 39.99?????

Shazzers · Sub: #8 **Is Credit Answers a scam?** Replied on 09-07-2009, 10:36 AM

The rule of thumb is, if it sounds too good to be true, it probably is. Check out complaints about Credit Answers before you sign their program.

marinemom23 · 07:58 AM

Quote:

Originally Posted by Anonymous

I don't know what to belieive anymore. When I first signed up it sounded too good to be true. I too have been thru 3 Settlement people and they have NOT settled any debt yet since Feb. I cannot get returned calls from these people, so I just don't know anymore. If anyone has suggestions, please help me and let me know if they have found another company to help. What is this $270.00 Extra / per month besidedes the 39.99?????

Please be very careful! I am a third party debt collector and all day long I hear stories of people who have signed up with these agences, only to discover, NOT only are you paying a fee (monies you don't have) but the collection calls DO NOT STOP. Here's why, most large banks WILL NOT work with these agencies. Let's say you owe $5000 on a card, why would a bank except $20/month forever to pay this off? Would you accept that amount if someone owed you money? NO. So what happens is you are paying this company to "manage" your creditors, this company tells you to STOP paying your cards so you can build up monies with them. Now your credit is trashed and going lower! When you finally have funds built up, after the company fees are removed, the company MAY or may not contact your creditors. You are still getting phone calls and letters, because BY LAW no bank or creditor has to work with these agencies, the creditors agreement is with YOU.

What can you do? You can be proactive and contact the creditors yourself and work out hardship plans. The creditor will be more receptive to someone who is proactive and takes responsibility. I should know, that is what I do for a living now. I have assisted a lot of people who thought NO ONE would listen. The cost-$0. Just your time!

Good luck and I hope my experience both as a collector and someone who owes debt as well and has worked out my own plans, is of some assistance to you.

Advertising link removed

love_my_things · Sub: #10 Replied on 09-09-2009, 07:27 AM

that is absolutely not true. every creditor told me they would not work with the settlement co that i used and all of them did but 1 and i had alot of debt. and as for your credit tanking most people that have large debts credit is tanked anyhow and frankly they usually cannot afford the hardship programs that are offered that is why they choose settlement.

I still did recieve a few calls, but not as many as i was. Most places settled and settled quickly most of my settlements were done around 1 year with a 3 that just hung in there for a while longer and 1 did end up suing me in court but would not even negotiate with me at all not even a little i was even willing to pay the origional debt just asking them to waive the fees and they refused. so sometimes no matter what you do they will not help you but this is usually not the normal.

Not saying that talking to the creditors and trying this first is bad, because its not. I usually recommend people to do that first, but alot of time they get no results that they can work with thats why they look into settlement most people have tried that route and have failed.

barbie goldstein · Sub: #11 **Credit Answers fraud** Replied on 10-07-2009, 08:46 PM

credit answers has scamed my 80 year old mother, they have taken alot of money from her.they have not settled but one of her credit cards. she has paid twice as much to this company then what her credit cards are. they have taken fee after fee. they act like your best friend, when they want your money. all it is is a scam. how could they scam my 80 year old mom like they have... they tell you anything and then they use every excuse. oh your coach left. oh i am your new coach. but then the new coach says different things then the first. they call to settle after they feel they want to settle. when my mom asked them they said oh not yet. they have no respect for the elderly. talk about taking advantage of my 80 year old mom they did. they told her things that this company has not lived up to... there book says one thing and the coach says another. they have taken 4,000 plus from my mom and they have not done there job. this is so wrong, please do not get envolved with this company... it is a scam........ i think the better business burea should let more people know about complaints against Credit Answers. channel 7 , the attorney general. pleas write to all them and stop Credit Answers scams immediately before it happens to someone you know....

barbie goldstein · Sub: #12 **Credit Answers fraud** Replied on 10-07-2009, 08:47 PM

do not get involved in this, they take money mostly for all there fees.

barbie goldstein · Sub: #13 **1-800-297-6417** Replied on 10-07-2009, 08:48 PM

contact the states attorney, right under nearth the president, get on the band wagon and do something about this company... If you want to contact Credit Answers, I think there number is 1-800-297-6417

barbie goldstein · Sub: #14 **Credit Answers rip off** Replied on 10-07-2009, 08:50 PM

my mother had open heart surgery and stressed because of this company and it added to her stress, they never stopped the calls from coming in from the credit card companies, they try to coach you to go into more debts and more fees. if your thinking of using this coming stop right now and read all the credit answers rip off reports. stop your self now.

barbie goldstein · Sub: #15 **Credit Answers complaints** Replied on 10-07-2009, 08:51 PM

go to a bank and get help not this company

nanak2 · Sub: #16 **credt answers** Replied on 10-11-2009, 12:07 PM

i have been using "credit answers". they were in my "favorites bar" all of a sudden i cannot reach them through my "favorites". i rec'd a letter in the mail 1o/09/2009 that they have sold my information to a third party called noteworld servicing center in tacoma, washington. i was not told before this was done. am i the ?sucker", or does anyone know if credit answers is a legitimate company? Is 1-800-297-6417 their number? i am from connecticut, and am contacting the attorney general.

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Credit Answers: Can customers depend on them?

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What can you do if you have been scammed?

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