Debt Consolidation, Debt Management and Debt Settlement

Federal Debt Relief System - Anyone know about them?

Message

Author

Posted: Fri Mar 07, 2008 3:59 pm Post subject:

I have never spoken to a person named Liz at FDRS. If such a person exists, it is not me.

Piz
Guest

Debtcc Points: 100

Posted: Fri Mar 07, 2008 4:24 pm Post subject:

Well, you said you called and asked for Joel and they said he does not work there. That is untrue as he was my rep and is STILL there as a manager right now. The correspondence between you and whoknows is untrue because that violates their privacy policy and/or privelaged information policy. You also defended yourself before anyone even mentioned your name.

Guest

Debtcc Points: 100

Posted: Fri Mar 07, 2008 4:31 pm Post subject: umm

I forgot to put my name to those. The past 2 posts by guest were me. You know what though? Keep talking. It will keep this ranked at number 2, right below the company site on google and will keep the public aware.

helpfulone
Guest

Debtcc Points: 100

Posted: Fri Mar 07, 2008 4:45 pm Post subject: well then

I am done posting. What I said was true and do NOT enroll with them because they are lying on here just like they lie to you on the phone and there is no such thing as a "debt elimination" program (that is what they call it). I have shared my opinion and there are, for real, employees of the company posting on here. Federal debt relief System is a customer service nightmare and they do not disclose enough information to you. This is your credit, your life, nothing is proprietary. Nothing is. Ask yourself if you have ever heard an attorney say that to you when you are working with them. Do not fall for their b.s. Well it is almost 6PM out here and I am going to go have a beer. Time for the weekend.

helpfulone
Guest

Debtcc Points: 100

Posted: Fri Mar 07, 2008 5:04 pm Post subject: fdrs.org

Piz - Liz is truly a manager at FDRS - a very busy one who is too busy to answer the phone when there is a problem the counselors do not know how to handle. At least that has been my experience with her. I do hear from the legal department, however, that she does her job well. Piz is not Liz - believe me - but then again - you don't have to. FDRS was awful about answering phone calls. This has not been my experience as of late. I am still not totally happy with the way they treat their customers but there are reasons why I believe in them which I cannot post. As for the confidentiality part of this - Piz and I both gave the same person permission to verify identity. This is mainly because we have no reason to trust each other and there is a lot to fear out here in this cyber world. I originally went on this site to find someone who has finished the program - have been unable to do so as of yet. Now I thought I could help because I do not believe FDRS gives you all of the information you need to stick with it. As for BBB reports - I believe what you say but I also know that people panic and forget the original reasons they entered the program in the first place. The bottom line - is I ( and I will dare to speak for Piz as well ) are not here to convince anyone that FDRS is or is not for real. We ourselves do not know for sure. Personally, I will find out in a few months. I'll be sure to let you know. Of course - you don't have to believe me and you can always choose to keep paying those B*rds their 23% interest plus fees and fees and fkng fees! (not really sorry about the **- I never used to talk that way )

who knows
Guest

Debtcc Points: 100

Posted: Fri Mar 07, 2008 5:05 pm Post subject:

I settled the debts myself. I hired a lawyer to go against FDRS and to help me get rid of my judgement, not to settle my debt. My lawyer hasn't charged me anything yet. I'm not trying to bash anyone here, I'm only trying to help. I was in the program from Feb 07 until Nov 07. My rep was Dan Arntd, who like everyone else says "got promoted" like 1 month after I was in the program. They did not assign me a new rep, I was forced to deal with client care, a guy named Tim Roland was the main contact for client care. I did everything I was supposed to do in the program and got screwed. My credit is messed up now and I'm trying to clean it up. I post what happened to me, because I'd hate to see anyone, whether I know them or not, have to go through the same thing. My lawyer specializes in credit and debt law practices - I am definitely inclined to believe him (an expert) when he says that FDRS is running a scam.

chereennb

Joined: 13 Nov 2007
Posts: 29

Debtcc Points: 1102

Posted: Fri Mar 07, 2008 6:18 pm Post subject:

Cheree_ How did you end up with a warrant-in-debt? Did you not go to court when you were summoned? who knows- when you got the judgment against you, did you receive a warrant-in-debt?

PB&J
Guest

Debtcc Points: 100

Posted: Fri Mar 07, 2008 7:27 pm Post subject: fdrs.org

Chereennb - I believe you were truly in the program and I'm sorry to hear you wasted so much money. I've been in since January and in November - I felt pretty much the same way you felt. Not really sure why we didn't quit. Those people were awful with "client care." They really are much better now with communication. True - there is a high turnover of employees and it sounds like their employees can quickly get themselves "promoted." All I can say is that Tim and Eddy have been there for a while and they have been available to answer my questiions lately. I think you let the temporary circumstances and stress of court get the best of you. If you had stayed with it the phone calls would have stopped by December and you would know what I know now. I hope you're in a better place now. PB&J - No

who knows
Guest

Debtcc Points: 100

Posted: Fri Mar 07, 2008 7:34 pm Post subject:

PB&J: I got a warrant-in-debt for a discover card account that was enrolled in the program. In the 8 months I was in the program, I could only verify that correspondence from FDRS was sent to Discover. I arranged to start paying the debt before my court date, but still had to go to court and got a judgment entered against me still. Furthermore, when I negotiated with the other collectors, I asked them if they received any correspondences disputing my debt and they said they did not - this was also apparent on my credit report, the only account that was ever entered as disputed on my credit report was discover and it was only the one time.

Guest

Debtcc Points: 100

Posted: Fri Mar 07, 2008 7:36 pm Post subject:

by the way, the last post to PB&J was from me... I didn't realize I wasn't signed in anymore

chereennb

Joined: 13 Nov 2007
Posts: 29

Debtcc Points: 1102

Posted: Fri Mar 07, 2008 7:54 pm Post subject:

who knows: I'm not knocking what you believe or trying to raise ill feelings -you are entitled to your own opinion. I'm just saying, when it comes to me and I receive a warrant-in-debt in the mail, I don't take that lightly. Awful doesn't even begin to describe how they were with client care - I left urgent emails and voicemails for close to 2 weeks and got virtually no response (I believe they sent 1 email with 1 sentence in it). I realized I couldn't depend on someone else anymore to help me with my credit issues. When I called the collectors, I found out my other accounts were in arbitration. When you're in an unresponsive debt program and your credit accounts are going to court, something is wrong.

chereennb

Joined: 13 Nov 2007
Posts: 29

Debtcc Points: 1102

Posted: Fri Mar 07, 2008 8:02 pm Post subject:

And they were in breach of contract, they failed to respond to my inquiries in a timely manner on several occasions and is a breach of contract, as written in section 1, sentence 4 of the debt relief Education Agreement: "FDRS will timely respond to all Client inquiries". - I sent them a breach of contract letter siting this. As soon as I get my credit issues strait, I plan on taking them to court.

chereennb

Joined: 13 Nov 2007
Posts: 29

Debtcc Points: 1102

Posted: Fri Mar 07, 2008 10:51 pm Post subject:

I can attest to the fact that Piz is not Liz! I received an e-mail from her outside of this post and her name is not even close! I have thoroughly read the consumer protection acts and I see how FDRS is able to do this. Could I do it on my own, sure, but I wouldn't want to make any mistakes. I would rather pay someone who knows exactly what to do and when to do it. I talked to Eddie, and he told me there is only 4 people in Customer Care, which is the reason it takes so long to get in touch with someone. They have to answer all the calls, e-mail, etc. for client care. The reason you don't get assigned another counselor is because they don't know anything about your case, but client care does. One thing Eddie said to me that made sense was that if the credit card companies can't call you or try to collect, or report your delinquincies after you notified them of your dispute, what makes you think they can sue you for the same debt? That is a direct violation of the Federal Debt Collection Practices Act! If you don't belive me, look it up yourself...If the credit card companies don't follow the act to a "T" they can't collect ANY amount from you! Again, check it out for yourself! And just to preempt you from stating it...I also do not work for FDRS!!! _________________ Register today to encash debtcc points.

Keeping the Faith
Guest

Debtcc Points: 100

Posted: Sat Mar 08, 2008 7:58 am Post subject: fdrs.org

Chereennb- I too left urgent messages on their machine for about two weeks and sent multiple e-mails to them - with no response ( I'm glad you at least got an e-mail - I got NOTHING!)when I was in the same sinking boat you were in. I too thought about quitting multiple times a day. This is no excuse but as you know FDRS has high turnover of staff and looking back I think they may only have had one client care person on duty or staff - Tim - and he got in a serious car accident. Of course no one took the time to let you know this. And where was LIZ or the other guy people say was as manager as well? I was angry too and I still am( I have to get over this. Its over!) but I'm glad right now that I got through that and didn't quit. I am working with some awesome people in their legal department who ARE doing their job and treating me with the respect I deserve. Also - I'm not objecting to your post. I think it's good that we get to see different experiences - good and bad (I've had both). AND I hope to God FDRS people are reading this. There are strong messages on this site. Maybe they are and that's why they've made positive changes What type of results have you had with your attorneys? Did they get the credit card companies to give you credit for the insurance $$$ they claimed and got on your charged off debt? Did they get them to even admit that they benefited from your debt by collecting on insurance and later selling your debt to some other blood sucking predators? It would be nice to know.

who knows
Guest

Debtcc Points: 100

Posted: Sat Mar 08, 2008 8:18 am Post subject: fdrs.org

Some information on the subject: "When they do decide to write-off/charge-off the account, they take a very favorable tax credit, (based not only on the alleged transfers for the goods and services, but also the interest and fees accrued in the process) and are able to release the appearance of losses on FUTURE quarterly reports on the books by no longer showing an outstanding liability. On top of those incentives, they then sell the collection rights (Rights of Collection) to a third-party debt collector for PENNIES on the dollar. The real numbers would be about 10-20 cents on average."

who knows
Guest

Debtcc Points: 100

Posted: Sat Mar 08, 2008 8:38 am Post subject:

Who Knows - I didn't get a credit when I settled the accounts. Unfortunately, I had to deal with the collectors and not the original creditors. However, I was able to get my lawyer to negotiate with the discover account to move to vacate the judgment against me upon final payment. I had 4 accounts enrolled in the FDRS program. I got out of the program in November and called all the collectors up myself and negotiated settlements. I just finished paying off 3 accounts at the end of February and only have this last Discover account to pay off - which will be paid in full by the end of May (thank god). However, I'm left with 3 charge offs on my credit report, but my lawyer said it's possible that I could negotiate with the original creditors and collectors to delete the negative tradelines they reported to the credit bureaus (I hope this is the case). At this point, I'm not terribly worried about getting a monetary credit - I only really want to clean up my credit report. It's been a long road, but I feel like I'm finally starting to see a light at the end of the tunnel.