Lavene, you are going to be fine
1. You have the link to your state laws
2. Go to polly's blog and use her settlement template letter.
3. OPEN A NEW BANK ACCOUNT (very important to gain control over your finances back)
4. File a complaint with your AGs office, these are unlicensed pdls loaning to a consumer in your state.
5. Start these steps, and don't back down with your demands in the letters to mark you paid in full, sometimes it will take e-mailing them mulitple times a day, but if that is what it takes then do it. Most here have had to do that.