Quote:
Originally Posted by Anonymous
Hi Dan
I have been in communication with one of your reps Anna. So far in my experience has been good. I was going to settle my debt in 8months but new era said that i would be only getting 65% and 68% with ur fees while most companies are settling for 40%. Is that the best that New Era can do? please respond as soon as your able until then I should probably look for a company that can settle for 10-20cents on the dollar? Is there anything u can do to win my business?
Thank u
Tyrone
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Hi Tyrone,
I realize you have probably already made a decision, but I just came across this thread and will be actively participating and answering questions on behalf of New Era. Unfortunately, although the ads and sales people will quote rediculously low settlement numbers to win your business, the truth is the total cost of a debt settlement program is always going to be much higher. Most companies are mixing words to try to paint an inaccurate picture. The are a few key factors that will cause your actual cost to differ from what is being quoted -
1) Many quotes do not include the company's fees. If they say 40%, that isn't including any of their fees.
2) Many quotes are based on your current balance, although the settlement percentage is based on the balance at time of settlement. For example, you enroll a debt of $10,000. By the time a 40% settlement is reached, the balance has become $12,000. Your settlement is $4800 which is actually 48% of your enrolled debt, not 40%.
3) Many quotes are quoting based on best case scenario. Due to the nature of the program, debts are going to be settled over time. Some debts are going to get better settlements than others. Just because you get one debt settled at 20%, doesn't mean the rest are going to. The total cost is what's important, and this includes those that settle for 20 cents on the dollar and those that settle at 75 cents on the dollar.
If Anna quoted you 65% to 68% this is going to be an accurate, while conservative, estimate of your true cost - including fees, including inflation, and including all settlements. You could very well have a much lower cost to complete the program, but I think when it comes to such an important decision as your finances, it's better to error on the side of caution. Unfortunately, overpromising and underdelivering seems to be the M.O. of the debt settlement industry, and why it is under so much fire.