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temp987bb · #1 09-11-2008, 08:49 AM

Anyone have experience with New Era Debt Solutions?

info-d2 · #2 09-12-2008, 03:53 PM

I haven't heard anything bad about New Era Debt Solutions, but just be sure to check out the bbb and attorney general.

#3 09-23-2008, 07:03 AM

i'm about to sign a New Era Debt Solutions agreement but looking for more insight to anyone that has used them.

mobile0311 · #4 09-23-2008, 09:18 AM

New Era debt solutions has an F rating with the BBB. They changed their name from DTS Financial.

#5 02-13-2009, 10:48 AM

I'm looking for a debt settlement company to help me with my debt. There are so many that i dont know which one to pick. I found New Era Debt Solutions and i like their web page. Can anyone suggest an honest company?

#6 02-25-2009, 01:05 PM

Don't use NEW ERA DEBT Soultions! They are a ripp-off! They will take your money for 6 months and then when it comes time to reach a settlement they keep your money and you have to pay directly to the creditor yourself. You can deal with the creditors directly! It's a much better way to go! They don't do anything you can't negotiate yourself! They have an F with the BBB. They used to be DTS financial. They changed their name for a reason! Stay Away from NEW Extreme Ripp-off Agency!

#7 02-25-2009, 01:34 PM

I've heard rumors about New Era Debt Solutions...and they weren't the good ones. Someone should stop their business efforts immediately. A friend recommend deleted per TOS - ND as an alternative.

love_my_things · #8 02-26-2009, 06:38 AM

there are many good settlement companies out there you just have to do your research fully. From what i hear here, i would be leary. Not that i know anything about New Era Debt Solutions but a f rating is not good, check and see if they are members of tasc, and the fact that if they changed thier name is not good.

search around and be confident about the decision that you make if you are already questioning it, than maybe you should find a different company to handle your accounts.

#9 03-24-2009, 03:09 PM

the best advice I can offer you is go to your states website and in the search bar put in debt you should be able to find a debt consolidator or counselour I found one on the state of california's website orange county and there are called orange county consumer credit counseling Good Luck Ya'll

tstco1 · #10 03-24-2009, 05:18 PM

Like others have pointed out, NE has an F rating on BBB website. I was on the phone looking for a company today talking with a guy at "ABC Debt Relief" and when I asked him what his rating on BBB was he said "All debt settlement companies have an F rating with the BBB".

He is wrong. "Provanta" has an A rating as does "Financial Solutions Legal Center". The thing is, I don't know how much weight to give the BBB rating although if someone lies to me about the rating or doesn't know the truth like the guy at "ABC" then I won't consider their company.

I'm still juggling between trying it myself, debt settlement companies, or chapter 7.

love_my_things · #11 03-24-2009, 05:35 PM

im so glad that you are asking the tough questions. usually a shady company will not want to answer these types of questions. Whatever you decide im confident that you will make the right decision about your finances. The settlement industry does get a bad rap from bad companies, but they also get a bad rap from people who dont know what they are getting involved with. They dont know the facts about settlement.

Now im hearing shady rumors about the bbb giving A's to paid members and Fs to non paying members. I dont know if this is true or not, but consider this, its not so much how many complaints they have, but that if they are resolved or not. so consider the bbb and check out if complaints are resolved. If they are they did as promised.

Good luck to you, im sure no matter what you decide, it will be the right choice for you and soon you will be able to be on the right track!

dsmith1111 · #12 03-25-2009, 10:20 AM

Regarding comments about New Era Debt Solutions.
My name is Dan Smith. I am the President and owner of New Era Debt Solutions. Please allow me to set the record straight on a couple of topics. First the BBB. New Era does not deserve the negative rating given by the local BBB. The local BBB president believes that ALL debt settlement companies deserve an F rating-PERIOD! New Era would have an A rating except for the unfortunate fact that we are located where we are. BBB offices are individually owned and operated like a franchise. Each BBB franchise owner can have his own opinion and rate individual companies as such. It's sad that the BBB operates this way and it's an unfair situation.
Secondly, DTS Financial did not change their name to New Era. DTS Financial was in the business of insurance, investments, home loans, and debt help. To create it's own identity we simply created New Era Debt Solutions for the people that needed debt help. The name "New Era Debt Solutions" better explained to people what we do. New Era Debt Solutions was not created to hide anything.
We have been in the debt settlement business for 10 years.
We have settled more debt per client than any other debt settlement company in the country. We have more experience and expertise than anyone and we have the results to prove it. The majority of our fees are based on performance and results. We have more satisfied clients that are debt free today than anyone.
If anybody has any questions or concerns about New Era Debt Solutions I would be more than happy to answer them.
Thank you. Dan Smith

#13 04-27-2009, 05:30 PM

Hi Folks, so you want to know about the BBB and their rating? Well read this site and get educated- I strongly suggest it. Rather than to ask for thoughts about companies get the info yourself. Go to BBBRoudup.com get educated about the BBB and why it is no longer a reliable resource, next you will find tons of companies out there but few have the experience of New Era of 10 years, we have full disclosures and can tell you exactly how much debt was settled last month, last year and in general. Look up the 14 questions to ask any debt settlement company and use that to shop. You will be glad you did. Please get informed- This is serious stuff and using the best company can make a difference for you and your financial future. As the VP and co-founder of New Era I truly encourage you to do your research and you too will see why we have been around for 10 years. Alex Viecco

#14 04-27-2009, 10:56 PM

I have been researching debt settlment and different debt settlement companies and from what I have been told Credit Solutions of America is the largest in the United States. They too have a BBB rating of an F, but I have heard the same as someone reported on here that you can pay to have your grade changed with the BBB. Anyone have any experience with Credit Solutions?

mobile0311 · #15 04-28-2009, 09:30 AM

Credit Solutions actually deserves the F rating with the BBB. As a matter of fact they are one of the major reasons why the BBB looks negatively at debt settlement. They currently have a class action lawsuit against them from Hagens Berman Sobol Shapiro LLP.