Here is where I heard Steve Vanderhoof's name before. Take it for what's it's worth. It's a long discussion on Rip-Off Report.com. Go there and read them all. It's quite informative.
More Info On The Credit Exchange and Hess-Kennedy Law Firm
I am attaching something from another former employee who had seen red flags on The Credit Exchange back in 2007 and Hess-Kennedy, which is the law firm that The Credit Exchange was putting clients into for debt settlement programs, fully aware they were scams:
Hess Kennedy is a law firm that specializes in handling credit counseling claims and debt negtiation claims. The 2 founders of the law firm are Laura Hess and Edward Kennedy (formely known as Edward Cherry). I am a former employee of a company called 'The Credit Exchange' and I can tell you that my manager would push me to know end on placing debt burden consumers into a settlement/reduction program because the commission was higher and the company made more money. The owner of 'The Credit Exchange' is Steve Vanderhoof and to say the least he is a very egotistical person who only cares about his pockets....so does hit puppet Joshua Dryman (he hired me). I am glad that I got out of that office it was very stressful. The programs we offered are complete scams. Hess Kennedy came into the picture, along with another outfit called ESS (Not sure what that stands for, I believe Enhanced Solutions). ESS is located in Tampa or Orlando FL. I can't remember which one, but everytime a client was not getting a call back I would refer it to our in house customer service rep Travis Whiteside. He would do his best and I feel really bad for the poor kid as he would get hundreds of calls a day.
So once in a while I would call the ESS customer service department and get hung up on or placed on hold myself. All I wanted to do was find out what was going on with clients I enrolled. They have a manager over there who's name is Anthony and he is very rude ignorant person not only with me but even some of the managers at the credit exchange. I can only imagine what he was saying to customers on the phone. The other person who I spoke with is Kristen or Sharon.
The bottom line is that all of these companies are cheating thousands if not millions of dollars a month out of customers bank accounts. Hess Kennedy would periodically visit our office in California to more or less just go over how much they can continue to offer. The ownders of Hess Kennedy, ESS and Mr. Vanderhoof will be dealing with the Attorney Generals office and FBI very very soon. They will not last!
Jacob Goldman
Posted: Wed Jul 18, 2007 1:41 pm Subject: Former Insider.