Internet's first get-out-of-debt community - 134,000 members

Posted: Fri Jun 13, 2008 9:30 am Subject:

Why does any one want to do business with him anyways. I believe one has a better chance of getting ice water in hell than actually getting in contact with him. I have heard he does good work but it sounds like his company is severely understaffed.

Guest · Posted: Fri Jun 13, 2008 10:09 am Subject:

Please understand the intent of my post.

I'm merely providing the information to others based on my experience with sifxpert, stating the facts to date, so that they may make an educated decision when choosing a debt settlement company, isn't this the purpose of this firum...educate. I'm in no way affiliated with sifxpert, simply telling my story, whether it be good or bad, and as far as I'm concerned the jury is still out on that one.

I understand that DebtCC is not affiliated with him, however I know that he frequents this board, and was attempting to get his attention. My mistake.

In the future I will not address him directly but simply state the facts about my dealings with him, which to put it bluntly I currently I have a bad taste in my mouth but I'm trying to give him the benefit of the doubt.

Please advise if this is unacceptable, and I will halt all discussions about him.

Posted: Fri Jun 13, 2008 1:12 pm Subject:

discussion is fine by me I just wanted to make it clear that we are not him and he has his own board for messages.No problem on my end with discussing his service or even lack of service.

leery · Posted: Sun Jun 15, 2008 6:40 am Subject: can anyone find sifxpert

This has been my point all along about this guy. I have read pleas on his discussion board from his clients as well as this forum from clients BEGGING him to please contact them. What is wrong with that picture? No client anywhere should EVER have to beg a person they have hired to get in touch with them. How he has no complaints with the BBB is beyond me. I actually filed one but for some reason, I don't think it actually made it to the complaint file. I have decided to stick with my company. I was never happy with their fees but we have settled two accounts and when I do have a concern, question, etc., they respond within several hours, NOT days, weeks, or months. This guy is quick to bash other companies but won't take responsibility for his HORRENDOUS customer service...the worst I have ever experienced. Good luck with your settlements. I hope he eventually does right by you. If not, cancel with him and sign up with a company that cares.

Guest · Posted: Mon Jun 16, 2008 10:44 am Subject:

Posted: Mon Jun 16, 2008 10:48 am Subject:

Sounds to me like you make want to email him a respectful email explaining that if he doesn`t have the courtesy to respond to you than you will be forced to file a complaint with the BBB. That concerns me that he won`t respond by phone or email in over a month. This is not a way to run a business.

Guest · Posted: Wed Jun 18, 2008 6:27 am Subject:

Posted: Wed Jun 18, 2008 7:43 am Subject:

Honestly ,I would cancel with him and go with another settlement company. Also I would file a complaint with the BBB. There are plenty of other good settlement company's like New Beginnings debt settlement LLC " which also has a 55% settlement money back guarantee like Sifxpert and has a good track record with the BBB", or Century Negotiations " Member of the BBB with and good track record" or Superior debt relief " also a member of the BBB with a good track record". These are just a few company's that will actually get back with you when you have a concern. 5 weeks and no response !!!There is no excuse for that kind of customer service. Sad

Guest · Posted: Thu Jun 19, 2008 6:25 pm Subject:

leery · Posted: Fri Jun 20, 2008 5:13 am Subject: can anyone find sifxpert

That is great that he finally came through for you and I am sure he had some major crisis. The problem still remains...how many weeks did he put you through hell before he gave you an explanation for his abscence? Whether it was a good reason or not, the guy needs to let go of a buck and hire more staff so he can adequately take care of the customers he has or his potential customers. I have been in contact with another ds company that is mentioned on this forum quite a bit and think I may go that direction. As I have said before, I liked what Lombardo had to say until he stopped communicating over a month ago. I had the agreement papers signed and ready to go but had a few questions which were never addressed. To this day, I have never heard from the guy so although he may get decent settlements, it is not worth my nerves being shot over the length of time it takes him to acknowledge correspondance from someone. He may very well have had a good reason THIS TIME but this has been a constant complaint about him. Good luck with the rest of your settlements...maybe he reads this forum and will get on the ball. The least he could do is hire a receptionist to field calls. I am sure he is making enough money to do so.

Posted: Thu Jul 03, 2008 12:46 pm Subject:

I've been trying to get in touch with him for a couple of months. I hired him back in November and he has settled one of my accounts for 20% of what I owed but my other 2 accounts have been charged off and I'm not sure what to do at this point. He used to respond to emails rather quickly so not sure what happened.

Posted: Thu Jul 03, 2008 8:44 pm Subject:

James Lombardo does not sound like a very reliable person, why would anyone risk getting sued for having sympathy for this guy? Find yourself someone that will at least answer your emails and telephone calls!

Guest · Posted: Fri Jul 04, 2008 7:44 pm Subject: James Lambardo

Anyone heard from him lately? I have been trying for over 2 months and he has taken all of the money out of my account (almost $20,000) with almost all of the checks written to himself and no explanation where some of the money has gone. I instructed him not to take anymore out without notifying me first and he overdrew the account by almost $5000 with no explanation of what or who it was for.......only that the check was made out to himself.

Guest · Posted: Sat Jul 05, 2008 5:34 pm Subject: Where is this guy?

I have been trying to get a hold of him since April 4th. Lets see.......April, May, June and now July. Absolutely no contact whatsoever. Didn't you know he prides himself in customer service.

His website says:

Guest · Posted: Mon Jul 07, 2008 4:16 pm Subject:

It doesn't seem to get any better..... this guy is screwing with a lot of peoples lives and doesn't have the decency to even post a message on his own forum. All we know for sure is that he is still alive because he talked to someone.

Guest · Posted: Mon Jul 07, 2008 4:21 pm Subject: Has anyone heard from this guy?

Would appreciate anyone having contact with him to let everyone know that he is still alive and that he has enough money to to hire a temp. at the local employment agency to post a note for us folks that signed over our soul to him wishing us all of the luck in the world.

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