I've done some homework on debt settlement. If you think that every client gets sued then you are really ignorant. Every company in the country would get shut down by every Attorney General. It seems that most people complain because they dropped out of a program because they were tired of getting phone calls from creditors. Why didn't they just change their phone number? From what I can tell less than 5% of accounts go into legal status. Even when they go into legal status they can still be settled. The problem is that they still usually want about 75% of their money. Nobody knows why accounts go into legal. Debt settlement is a serious but not a perfect way to pay off your debt. It is not for everyone. Just like when your doctor prescribes medicine for your ailment, there are side effects that you have to deal with.
Yes, you can do it on your own. The problem with that is you need to have the money right now or you need to save up to pay the settlements. Most people don't have the money or the time or are not savvy enough to negotiate with 5-10 creditors. If you have the money you don't need a company to help you.
Important things to consider when choosing a company:
1) TASC accredited, a company that is not a member of TASC does not have to disclose any worse case scenarios to the client. They will just sell you the benefits. Do you really think that all these Bankruptcy attorney's that are now trying to sell you debt settlement are really disclosing the worse case scenario to you? They are the guys that are trying to get you into 60 month programs. 42 months is the longest that you should be in any program.
2) A company that uses a baseline of 50% for their settlements. They should also make adjustments for aggressive creditors that don't settle for 50% in the state that you live in. Yes, creditors settle for different amounts in each state. This sounds crazy but it's true. Some accounts settle for 15% and accounts that go into legal settle for 75%. Avoid companies that say they are going to get you an average settlement of 30-45%, because if one of your accounts go into legal status then you will not have enough money in the program to take care of that account. Also, many of these companies that overpromise the settlement %, can and will "cherry pick" easy accounts to settle first and then leave you with the tough ones at the end. If that happens then you are in a really tough spot.
Cash is King