I had dealings with GFSIL myself. They are awful. They violate every part of the fdcpa and they don't care because most of the people who take out these loans aren't very educated in credit laws. I don't know why I was suckered into taking this loan out. When I noticed these idiots taking money every two weeks I freaked out and contacted my bank to put a STOP PAYMENT on all their attempts to take out money.
These idiots harassed me for weeks. The same person calling each and every time. I caught onto his scheme the first day when he asked me if I was going to pay on Friday. I told him "why would I pay since I've already paid off the loan". He "informed me" that I had not. I then told him "Yes I did" and gave him a detailed explanation of all the payments that came out of my account and then sited Illinois' New Payday reform act where it's unlawful to charge more that $15.00 for every $100.00 loaned. I informed him that I had paid well over $600 and was owed a refund and I would like that in the form of a USPS money order. He got iffy with me. I got flustered and told him that I couldn't receive personal phone calls at work and if he kept calling I would lose my job. Eric (that was his name) told me he didn't care.
He continued to call and each and every time he was trying to get me to say YES on the phone.
"Are you going to pay today" NO.
"When are you going to pay" Never, I already paid.
"No, you didn't." Then send me an an itemized statement of account. "We don't do that". If we go to court the judge isn't going to accept that as an answer. "This doesn't have to go to court". If you keep harassing me it will.
"I want to talk to your supervisor". You're talking to her.
"Are you going to pay today" NO.
"We will garnish your wages." No, I sent in a wage assignment revocation Nov 1 and notified my HR department, that won't be happening.
"Can we call you at home". No.
"We will call your family". So, I hate them all anyway.
I contacted the Fair Trade Commission, Attorney General's Office and the BBB. I sent in a wage assignment revocation AND a 3 cease and desist letters. I then had my attorney draw up a letter requesting an itemized statement of account. I received ONE call from their legal department (or so they said) around the first of December and requested an itemized statement of account and haven't heard from them since.
Don't get caught up in their game. Say NO and request an itemized statement of account. Make sure when you send your letters you include that because IF it does go to court and you have requested debt validation and they never sent you your statement YOU might just win.