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Internet payday loans (IPDL) State of Tennessee

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PostPosted: Wed Nov 01, 2006 8:26 am Subject: Internet payday loans (IPDL) State of Tennessee

Good Morning everyone well I have finally started investigating the laws pertaining to IPDL in TN. I called the compliance division here in TN who regulates these companies and the woman I spoke with (Christy) told me that IPDL companies are NOT licensed in the State of TN and that the state asks them not to do business with residents of the State of TN. I then told her that I had got caught in the trap earlier this year and she transferred me to Alan Smith whose VM I got and I left him a message to call me back. Hope fully he will return my call today as I am off all day and can take his call. I will keep you all updated on the status here in this thread and my blog. If anyone is lurking out there from TN please post your experiences here and maybe we can help each other with our particular state.

Department of Financial Institutions
511 Union Street, Suite 400
Nashville, Tennessee 37219

Department General Information 615/741-2236

Compliance Division
615/741-3186 This is the number I called
Fax: 615/532-1018

PDLFREE




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PostPosted: Wed Nov 01, 2006 9:25 am Subject:

They will indeed call you back. I had to enlist their help on several occasions. TN looks down on the online pdl industry and they will refer you in the right direction.
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PostPosted: Wed Nov 01, 2006 10:54 am Subject:

I think what I will do is document every step of the process and post it here so lurkers and members can read how it works and what you have to do to get these people stopped or at least reported. Sometimes it helps to see the process unfold in front of your eyes.

Tammy maybe you could post here what your process entailed with the State of TN and what your results were.

back later with an update....

PDLFREE




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PostPosted: Wed Nov 01, 2006 11:13 am Subject:

I have posted my steps all throughout the forums in battling the pdls. I recieved help not only from the TN compliance division, but from the Nevada consumer protection and AG's.
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PostPosted: Wed Nov 01, 2006 11:30 am Subject:

What kind of help did you receive from the TN compliance division?
PDLFREE




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PostPosted: Wed Nov 01, 2006 12:50 pm Subject:

UPDATE

Mr Alan Smith called me back from the State of Tennessee and we had a nice chat. He told me that IPDL fall under the Defered Presentment Services Act
http://www.state.tn.us/sos/acts/100/pub/Pubc0255.HTM
and that as of today IPDL are walking a fine line and that they fall out of the jurisdiction of the state. He stated that a Mr. Steve Henley who is the Director for Licensing was interested in my call. He also stated that complaints to this division were sporadic. I asked him what could I do to get this industry regulated or shut down in TN and he state three things.

    Contact the FTC directly regarding threats and intimidation by the collectors
    File a complaint with the the department whether online or by mail
    http://www.tennessee.gov/tdfi/crd/complaintprocess.html
    Contact your State legislature, representative and senator regarding these companies


I want to get TN residents to band together but people have to speak up and start being proactive. So that is where I am at right now, I have to go get ready for work but will check back tonight.

PDLFREE




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PostPosted: Wed Nov 01, 2006 1:09 pm Subject:

Ashley, you are doing good by helping people in their fight against payday lenders, especially the illegal ones. This thread shows how much you are dedicated towards people in your state and keeping touch with the govt. We will be glad to hear when you have any good news about your state.

Tammy, you can also compile in this thread. Experience matters and you have a great amount of it.

Ultimately, this thread is going to tell something about Tennessee and help people in their way.

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PostPosted: Wed Nov 01, 2006 1:17 pm Subject: TN

So what your saying is that TN told you that IPDL's are okay if they are licensed
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PostPosted: Wed Nov 01, 2006 2:08 pm Subject:

No Mr. Smith stated that right now the State of TN has no jurisdiction over IPDL as the statue is not clear enough in regards to IPDL companies. That is why this particular department wants more complaints filed with them and residents of TN to contact their respective reps, senators and congressmen. More later
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PostPosted: Wed Nov 01, 2006 2:12 pm Subject:

That is why we post file complaints with the AGs office. This is the same thing OH wants, more complaints. I sound like a broken record in my posts when I always say get those complaints in ASAP, OH AG and Division of Financial Institutions want them.
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PostPosted: Wed Nov 01, 2006 2:27 pm Subject:

I am going to try and set up an appointment with these two particular people so i can speak with them face to face (phone calls are so inpersonal)
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PostPosted: Wed Nov 01, 2006 2:37 pm Subject:

footnote to previous post, tommorows tasks

Call Mr. Smith and ask for face to face time with him and the director
request documentation from IPDL I have out so I can file a formal complaint (my mother always told me to hold onto paperwork, UGH)
Notify or submit article/news suggestion to local papers and television stations.

That is my task list for tomorrow becuase today's business is done.

PDLFREE




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PostPosted: Wed Nov 01, 2006 5:44 pm Subject:

Quote:
I sound like a broken record in my posts when I always say get those complaints in ASAP


Gosh!! Smile steelers, you said this so seriously. People do understand the importance of filing complaints. I appreciate when you stress on something important and this is one such example. People, definitely file your complaints otherwise the govt. will never come into action because they will think that no one is doing anything wrong. You have to make them informed. They start their investigations on one only after you report it.

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PostPosted: Wed Nov 01, 2006 6:05 pm Subject:

I have sent in complaints in the State of Ohio. Some with more luck than others. After reading the article that Amy shared with us in another forum, I'm going for round two. I agree that we must ban together to get rid of the predatory lending. They must learn that they need to follow state laws or get out of dodge.
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PostPosted: Wed Nov 01, 2006 7:44 pm Subject:

First off I filed complaints against all the pdls that we had for harassment and threats with Consumer Division and they called and sent me official complaint forms to have put on file and they sent everyone of the pdls a letter demanding reasons for the harassment/threats and some responded with that they haven't talked to anyone. So those ones I filed complaints against with the Tennessee AG and his office sent letters and Sonic, Rio, United Cash Loans stated they would offer arrangements and low and behold they lied and kept harassing. So, I updated the complaints with tape recorded conversations. The AG received responses again full of lies, and the online pdls kept done their thing. It took several complaints before the online pdls would actually stick to the letters they sent back to the AG. But this only lasted 1 month. I have several complaints on file here in Tennessee. Then I contacted the Consumer Protection of Nevada and received alot of help from David and Rose in regards to United Cash Loans. I found out they were not at the address they were using and their response letters came from California, Nevada, Oklahoma. Which that in turn made them even more suspicious. Then I contacted the COnsumer Division in New Mexico and found out that Cash Advance Network had their license revoked for failure to comply with the terms of licensure. They were giving false addresses and when the addresses would be investigated they found them to be empty buildings.

I will post more once I dig out all my info.

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PostPosted: Thu Nov 02, 2006 12:38 pm Subject:

Okay well I was delaing with the car debt today so all i got done was notifying the news organizations in regards to IPDL. I notified the 4 local television stations and our local newspaper. I will see what kind of response I get from the news and keep you all updated. Tammy thanks for the information. I am off to work.
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