In response to both of Mariedanielnetworks previous posts:
1) Yes, Lifeguard is an attorney based settlement agency. If a consumer gets sued (we have stated that we try our level best to prevent that) we continue to advocate on their behalf, offer legal advice, etc. We do not leave our customers hanging. If a customer of lifeguard has been sued you need to contact our home office IMMEDIATELY. You are required through the contract you signed to inform us of any legal action taken against you, or any collection agencies that harass you. This is all laid out in the contract.
2) Excellent second post, one should ALWAYS ask these questions!! As I have stated, if you get burned by a settlement company and did not ask questions or bother to read the contract, you're the one responsible for your situation.
And I agree this could go in circles indefinitly. I just don't like to see my company bashed on this site as being a scam. I aware of the fact that there are PLENTY of scams out there but I just want to get the message across that Lifeguard is NOT and if any customer of ours feels otherwise, you need to get in touch with customer service IMMEDIATELY. Sitting on a forum and whining about it isn't going to produce any results. The customer service number can be found on our website. I tried to post the website but the forum will not allow me to. Just google it.