Im not going to speak too much about lifeguard, but my neighbor is with them and loves their program. i do believe it is only for the people who are struglling, meaning, if u are on time and paying your blls with no stress, they are not for you - they are simply a bailout program before bankruptcy.
I am currently involved with a lawsuit against the BBB because the company i used to work for was slandered with their rating dropping everyday due to complaints. What they dont consider is that we were enrolling hundrends of satisfied clietns everyday into our program at this cell phone store. Well, if we had one complaint per day, but 299 happy customers, the BBB will still drop our rating. So they dont take in consideration the % of happy clients, only the complaints. So with respecdt to lifeguard, i know they are a huge nationwide company, so maybe having 45 complaints isnt that bad if they have 20,000 clients, remember that mcdonalds used to have 5,000 complaints until they cancelled the BBB