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FSM marked my account PAID IN FULL but won't give in writing

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PostPosted: Thu Oct 26, 2006 4:01 pm Subject: FSM marked my account PAID IN FULL but won't give in writing

They marked my account PAID IN FULL but will not give me totals of my payments on all loans. Should I keep harrasing them?
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PostPosted: Thu Oct 26, 2006 4:08 pm Subject:

YES!!! You definitely need this in writing. Keep at them.
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PostPosted: Thu Oct 26, 2006 4:16 pm Subject:

You need something in writing so that the company doesn't sell the balance to another company and they will pursue collection even though you were aware of the account been paid. You have to have some proof and file it in your records.
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PostPosted: Thu Oct 26, 2006 4:22 pm Subject:

Would they be willing to send this confirmation by e-mail? You would need something in writing so you can protect yourself in case something pops up in the future. I would keep after them.
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PostPosted: Thu Oct 26, 2006 5:10 pm Subject:

No I got it in writing. Not sure how that got on there? I just want to know if I should keep writing for a refund and proof of all payments?
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PostPosted: Thu Oct 26, 2006 6:24 pm Subject:

So they did give it to you on writing..How long ago was this?
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PostPosted: Fri Oct 27, 2006 8:14 am Subject:

last week
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