OK - I've taken an initial look at Credit Alliance. They seem to offer "3" models to choose from. All involving debt settlement - as you "upgrade" your package other bells and whistles are added in. Basic pgk (debt settlement) - Prof. pkg (ds and credit repair) - Elite (ds, cr and adding positive trade lines on your reports (not sure about the positive payment reporting without look at the agreements). All include the "DANN' box (an additional monthly payment with that?) - not a big fan but we can deal with that later.
First, about the phone calls. NO Debt Settlement company can stop phone calls, when the accounts are still with the original creditor. They have an absolute right to call and the FDCPA (fair debt collections practices act) does not apply. At the very beginning of any settlement program, you are going to get calls (I assume right now that you don't have any money available to settle your debts with your creditors so you are starting to save up your money so you can present a reasonable settlement offer) - right now you are really 'buying time'. You can't settle your debts unless you have money to do so - good intentions don't pay off the creditor so you are going to have to ride it out for a bit. Even if you do this on your own. Explain to the creditors that you are going through a rough time and simply can not afford to make any payments right now (which I assume is the truth) - explain that you are trying to find a way out of this mess and that maybe in another 30 days or so, you situation may improve. Keep doing this as you save. Be polite, yet firm. Don't give them any personal information.
Control what information is communicated -
Don't give a collection agent any personal information. Don't tell them where you work, where you bank or your checking account number. When they start off the call by saying, "I just want to update or confirm our records; can you confirm your work number or bank account information"? Don't tell them. You can be polite and say, I'm sorry, what can I help you with? The more that you remain in control, polite but firm, the better chances you will get what you want out of the negotiation. The more private information you give them, the easier it will be for them to pursue you if you can't work something out.
Putting it simply, if you have to go through the process of suing someone, would you spend your time going after someone that you had very little information on (don't know their banking information, where they work or even if they are working, etc) or someone that you could easily follow-up on to get your money? So,
control the information you provide, don't give up personal information and remain polite but stick to the task at hand. The more in control you are, the more likely you will be successful.
How much debt do you owe? How far along (delinquent) are the accounts and what did CAG 1. charge you and 2. tell you how long it would take for you to become "debt free". I can further explain the process from the time that you initially stop making your payments to your creditors (the "what happens") if you want me to... Hope this helps you.