First of all, this "company" is an "Indian"--(as in native-american) "tribe". What you must understand is that --- Literally NONE of the usual consumer protections will help you if they are harrassing you. This is because they are considered a "soverign government entity".
If you want to get them off of your back, this is what you should do...
1. close the account that they are bleeding you from.
2. Inform them that you will only pay them via money order, and insist on an address to send it.
3. Agree on a FINAL amount...(no more interest, no more fees) to END the "debt" once and for all.
4. Instruct them to only deal with you via mail...no more harrassing phone calls. If they do not agree to that, than, talk to your phone company about blocking their number.
5. GET HARD-CORE ROUGH with them.....Do NOT let them push you around....
6. What you MUST understand is that they do not recognize ANY of the laws & consumer protection rights that any other "creditor" is required to recognize......So...
7. YOU are NOT obligated to recognize any of their "laws" either......This is VERY important, to understand....In the case of dealing with an indian tribe, here in the US...It is the same as ...say...dealing with ...say the country of France, or Tris Dan Decuna (this is a real soveirn entity---look it up)...or some other foreign country...
8. The only difference,,,is that indian tribe pay day lenders---Do Not want to pursue you in open federal court...because, that would mean that they would have to recognize YOUR legal and consumer rights---and they don't want to do that...So.....
9. Stick to your guns,,,and insist on resolving any problems with them as I have above laid out. They will either go along with it---or eventually drop the whole matter completely....But don't let them scare you or intimidate you...Get "HARD" and "FORCEFULL" right back with them---
10. Believe me, they do not want any "light" to shine on them or their strange, unfair and illegal lending practices---they will back off...
11. And one other thing that will help you to, is to file a BBB complaint against them. But when you do this, be sure not to include your email address (if you have blocked their telephone calls or emails, as listed in one of my above items).
12. REMEMBER: This tribe is not respecting ANY OF YOUR RIGHTS!!! You are not, therefore obligated to respect ANY OF THEIRS"...
Good Luck...
Frank B.