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xray · Posted: Fri Apr 04, 2008 7:51 pm Subject: Debt Settlement Agreement

Hello,
I had joined a debt settlement company and I felt they were'nt doing a good job so I wanted to drop their service. They had pointed out that this agreement they have says that due to early dropout that I agree to pay $500.00 or 5% of the total debt amount which ever is greater. Well that's around 3100.00 I have to pay.
I haven't been in the program for thirty days any ideas as what I can do?

Posted: Mon Apr 07, 2008 4:23 am Subject:

Hi xray, I think you have just picked one of the bads in the lot:( However if such terms are written in the agreement that you have signed, then you may not have other option other than paying them the amount.

I'm not an expert in this field. So just hang-in, some expert will shortly be around with a solution. Smile

xray · Posted: Mon Apr 07, 2008 5:09 am Subject:

Just for a note to anyone reading the company that has this in their agreement is Oak View Law Group which is tied in with this site.
When you call a counsler through this site they work and parnter wiht oak view so watch out.

Posted: Tue Apr 08, 2008 12:25 am Subject:

Hi Ray,

Thanks for conveying these points. This firm runs on different policies, keeping many things in mind. We appreciate open feedbacks and I am glad that you have conveyed this information.

We have always, kept all our policies under one mission statement "The client comes first". Actually, we are here, to provide professional help to all our clients.

As you want to back out from the service, feel free to contact me https://www.oakviewlaw.com/contact-us/index.html (My name is BG). I will make sure that you don't have to pay anything to drop out. A talk will help us understand the problem clearly. Always force your relationship manager for clear explanations.

Your honest feedback about our service would also be valued. It will help us improve.

Posted: Tue Apr 08, 2008 11:58 am Subject:

Did you sign a contract with them? That might help you decide what your next step might be; it might be spelled out in that.

Xray · Posted: Tue Apr 08, 2008 5:53 pm Subject:

Hello,
I had given a call to talk with oak view about the problems I had and the contract forms.
I talked wiht BG who posted above. We talked for a bit and had the problems ironed out.
This was an update for you all. They were kind enough to let me think on it for a few days to see what I wanted to do and they were willing to work with me.
I want to keep eveyone updated on my ongoing situtation so I was thinking about doing a blog here on the site ot let everyone know different things that happen ie: lawsuits, settlements ect.
Thanks for reading.
Ray W.

Posted: Tue Apr 08, 2008 7:19 pm Subject: settlement

Sounds like things are 'ironing out' ( wish I could say that with a few issues of my own..) Good. Can you please give us an update? Is OVLG 'related' to this forum? Are you getting 'satisifaction' with 'fixing' things?

Posted: Wed Apr 09, 2008 1:30 pm Subject: Debt Settlement Agreement

Xray - I am happy to hear you ironed things out with OVLG. I have posted on here before about OVLG, as I signed up with them about two months ago, and I really do think their customer service so far has been wonderful! Nick and BG go out of their way to try to keep my mind at ease. One thing that has happened to me is that I was behind on all my accounts by the time I signed the agreement with them. As soon as I made my first payment, Nick sent out all of the letters and power of attorney to the creditors, but some of them have still not stopped calling me, both on my cell phone and at work. I just make sure I update my call log on the secure client site. When the creditors threaten me, I note it on the call log, and sometimes it makes me anxious, but Nick is always available to talk to me when I call.

Let's face it, being in debt is not a pleasant situation, and having to admit you are at the point where you can no longer handle your debts is also quite unpleasant. But, any time I am feeling anxious about a creditor call, or letter, all I have to do is pick up the phone (during business hours of course) or send an e-mail, and Nick is right there to answer my call, or e-mail. To me, customer service just does not get any better than that.

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