PRISM/CBSD: what does it mean on my credit report?

I have received 3 notices from the credit agency with the same cryptic info as you all. Thank you for posting the information you found. It has helped me tremendously. I called Citibank after the first one and got very little info. This should absolutely be illegal. I am phoning the attorney general's office tomorrow. Please continue to post info as it helps many people out there who have also been victimized by this.

I have this on my credit report as of yesterday. I cannot find a company with this name CCSMC Spectrum/CBSD. I called Citibank and they said it was not an account with them. What do I do now?

Have found the problem. The CCSMC Spectrum/CBSD was an inactive Macy's card that was sold and upgraded with Citibank without my request! So to close the account you need to call 1-866-510-2761 and wait while the phone system kicks you to an actual person because if you are like me and got the information from TransUnion credit reporting you do not have the full account number. Then ask them to close the account. WOW! This should be illegal and I will be filing a complaint with the BBB against Macy's and Citibank.

Thanks to this site and your help, I called 866-510-2761 as above; Citibank card division. I would not give my SS#, but was able to give a phone number used when the acct was opened @ Macy's. The card is now cancelled and they are supposed to send a letter confirming. Thank you.

Thanks for the 1-866-510-2761 number. It was an inactive Macy's account that they converted to a new account without my request.

I too have gotten 3 different new accounts alerted on my credit report with one today on 10/3/07. I called Citi Credit Card division. And the rep. said she needed an account number which I don't have yet because I haven't gotten a card but, she said I would be getting one soon !!! I am so mad at the "smart" management at Citi Bank for dreaming up this money scheme. This is going to backfire in their smiling faces. I hope everyone jumps off the Citi Bank ship and leaves their services behind. There needs to be a class action lawsuit filed against them for criminal behavior. I am contacting our State Attorney General- he is like a dog at a root!!!

Same story, a NEW account appeared on the credit alert from CitiBank MC. I had thrown it away so I was unable to give the lady the entire number, so without my social security number, which I didn't give her, she was unable to close the account!

Same story, a NEW account appeared on the credit alert from CitiBank MC. I had thrown it away so I was unable to give the lady the entire number, so without my social security number, which I didn't give her, she was unable to close the account!

OMG - I am so glad I found this forum! My husband's identity was stolen 3 years ago and we are still battling the creditors and credit reporting agencies to fix it all. Just when we think we have it all cleaned up we get a report of three accounts being opened. Of course there is no phone number, you can't talk to anyone at the Credit bureaus to get that information, and I'm in complete freak out mode that the guy who has been messing up our credit is back! I have literally spent 16 hours ordering new reports, writing letters to the credit bureaus to put 7 year fraud alerts on our accounts, trying to find who the hell spectrum/cbsd, and prism is so I can let them know we didn't open the account. I'm glad to know it is crappy business practices - they suck! What total stress and a waste of my time

I just got the same alert today stating that a new account was opened with a $3000 balance. I did not know companies can just open account without your permission. Will this hurt my credit score? I know opening new accounts sometimes do.

And I am one more who has received the same alert from my credit monitoring service on 9/29/07. The alert read as follows:

ALERT RECEIVED ON 09/29/2007

ACCOUNT: CCSMC SPECTRUM/CBSD
PO BOX 6003
HAGERSTOWN , MD 21747
ACCOUNT TYPE: REVOLVING ACCOUNT
ACCOUNT NUMBER: *******23545
INDUSTRY: CREDIT CARDS

I am grateful to all of you who have posted above about your experiences -- it has saved me hours of time and a lot of frustration! I will use the phone number that many of you have posted and get rid of this unwanted, unsolicited card. Fooey on Citibank!!!!!

Just called the number 1-866-510-2761 and closed the account. Yes, Macy's and Citibank are to blame. I had to give them my social to close it, I hope i don't regret that....but this is ridiculous! Where do they think they have the right to do this??? I wish i was a news anchor or newspaper reporter cuz i would put this out to the public immediately.Apparently you get three alerts because its reported from the three different agencies at different times. I hope it's over now!

My Experian Credit Monitoring showed a CITIBANK USA opened Sept 1 on 10/02 as reported on EQUIFAX, then on OCT 5 a CCMSC SPECTRU Account was reported on Transunion with no date opened. I did call CITIBANK and they denied any such account existed. No way to call on the second as google posted this website with a number of similar complaints. CITIBANK is corrupt and I will cancel any accout I have with them and never open another - the same goes for Macy's. Also, the credit bureaus are irresponsible and insen sitive to consumers by arbitrarily reporting such trash. Before anything is posted, the consumer shpould be contacted to verify the info. There should be federal laws controlling all of them.

thank you so much for posting the info. I got the same transunion alert and also couldn't figure out where it came from and was more than a bit worried. googled the name the of company and found this thread with the number for the company. You're right - it's Macy's inactive accounts sold to citi. I called and got it closed but will be joining with you in filing a complaint with the attorney general's office. for one thing, as I said to the citibank account rep, if the account is inactive, perhaps its because I don't want to use it and meant to close it. thanks for the contact info -it sure wasn't in the transunion report and it would have been really hard to find.

SEARS mastercards are also being used to open NEW accts by Citibank, without authorization!!

Same thing happened to me. The cancel my old account and supposedly sent a notice to an address in MT where I have not lived for over 2 year!!!! I spoke with Macys and Citibank and they were both incredibly rude and did not listen to anything I said. I saw my credit score drop 10 points overnight from this. I have canceled the account. Macys tried to blame me for not updating my information. Why would I need to update my info if I am not using the card currently?? I can't believe that they can do this. I am filing a complaint with the Better Business Bureau and the FTC (FTC.gov)and encourage everyone to do the same. This is absurd!!!!!!!!!!!!!!!!!!

FYI the Citibank number is 866-510-2761 and the Macys phone number is 866-593-2543.