We usually let the phone ring when we see their number on the caller ID. They hardly ever leave a message. One day, they called like 3 times within a 20 minute span. That was quite a while ago. They told me they were on a "dialer" that places the calls, and I asked if a person was already spoken to, why couldn't they take the number out of the loop for a while, and was told they didn't know but it didn't matter anyway when someone owes a past due. I will guarantee you when I get home tonight there will be at least 2 to 3 calls from them and I am sure there will be a couple more tonight to. My kids will turn the phone on and off when they see them calling. I don't mind talking to them once in a while, heck could live with once a week, but they don't work that way. I even cringe at their commercials, (it is Washington Mutual). One of my neighbors had them and said they were a pain too. He got behine one month and they called him starting before 8:00 AM and would call as late as 9:00 PM. He works nights and sleeps during the day and he said he had a big go round with them over them calling him while he was sleeping.
We had to fight them one time because we had sent some money orders to make a payment to them because we were out of checks and they lost one of our money orders and then kept telling us they could not take partial payments and we were behind and such (and that was within the first 3 months of us being in the house). We had the copy of the money order and gave them the money order number, how much it was for and even overnighted them a copy of what we sent. 1 week later the money order was found. Now it was in the same envelope as the first money order! How they lost it, I have no idea, but I wrote a bit of a nasty letter to the accounts receivable manager and within a couple days the money order showed up, but they did not credit us any late fees and the payment was not late! It has been a nightmare with them.