I used square one and signed up a little over a year ago in april of 08. I have settled out only one account so far, but I only had 2 accounts. The representative that signed me up explained the way it would work. I was upset with the collection calls at first, but then they went away. I dont know if square one made them stop or if they just went away, but my rep told me they would stop after 3-5 months, and it was somewhere around 4. everything has went the way they said it would so far, and i am happy with this.
i sayt the same as above, call your representative that signed you up and speak to them if you dont get through to customer service. if you believe everything the credit card companies tell you then why did you go into debt settlement in the first place? probobly the same resson i did, there was NO OTHER WAY OUT. the credit card companies are the real crooks and i could have never gotten out of this debt on my own. of course you can be sued, your neighbor or anyone can sue you or anyone else. but it hasnt happened to me or my neighbor who i also referred to square one.
however you visualize henry or anyone else working in some sweat room, the fact remains the same. YOU got into debt that YOU could not get out of on your own, so YOU paid a company that could help you with it. I did the same thing, and its working. give it some time, i cant speak for the rest of the companies out there, but square ones program does work.