Sounds like somebody needs to find an attorney with balls to file a Class Action Lawsuit against this Company. Square One is worse than POND SCUM! They can all sleep at night because they get paid up front, without having to fulfill their end of the contact which is getting you out of debt. Their employees tell you over and over again, not to worry about being sued. This is used as a scare tactic! Where in the hell are they from. When you really need them, after you have been served with a Summons and Complaint from one of your creditors, they leave you to fend for yourself. "Don't worry, just because you are being sued doesn't mean you can't make payment arrangements with them." Hello McFly, if I coud afford to make payments to pay off thousands of dollars in debt, why in the hell did I pay you (UP FRONT) to help me cut my debt in half. Do not buy into THEIR CRAP. Your creditors will in fact sue you for the full amount, plus late fees, to get their money. If you are so far into debt, contact a bankruptcy attorney. Square One's help getting me out of debt forced me to file for bankruptcy.