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Sub: #17 ripped off
Replied on 06-19-2009, 11:57 AM
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i was ripped off also these people were crazy.

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Sub: #18
Replied on 06-19-2009, 01:22 PM
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wHAT CAN WE DO TOSTOP THEM... THEY TOOK OUT $99.00 OUT OF MY ACCOUNT ALSO W/OUT MY AUTHORATZATION....


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Send message to PinkLady
Sub: #19
Replied on 06-19-2009, 01:27 PM
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Just from checking out there website, it looks like you have to sign up to be a member with there site and then you are able to shop through their online catalouge. I saw on the page they charge a $99.00 membership fee. You may want to try calling them or disputing the charge with your bank. I've read on other complaint boards where people have had problems with them.

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Sub: #20 Refund Money (charge not authorized
Replied on 06-22-2009, 08:13 AM
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I NEED SOMEONE TO CALL ME ASAP, I WANT/NEED MY MONEY BACK IN THE AMOUNT OF $99, I DID NOT AUTHORIZE THIS COMPANY TO WITH DRAW FUNDS FROM MY ACCOUNT. WHATEVER IT IS YOUR SELLING/GIVING/PROMOTING I DON'T WANT IT, PLEASE CONTACT ME I WANT MY MONEY BACK




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Send message to NASCAR_Devil
Sub: #21
Replied on 06-22-2009, 08:20 AM
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You need to contact them directly. We have no affiliation with Starter Credit Direct

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Sub: #22
Replied on 06-23-2009, 10:30 AM
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I don't even remeber signing up for them. And they still took money out.

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Sub: #23
Replied on 06-23-2009, 10:30 AM
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I don't even remeber signing up for them. And they still took money out.

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Sub: #24 unauthorized withdraw from Starter direct credit,
Replied on 06-23-2009, 06:42 PM
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I was a victum of this one for 99.00 and two others, call your
bank or go to them and report it, fraud and your
bank should file a report against them and give you
your money back, mine has. plus overdraft fees
shame that we dont know which payday advance loan
company gave out our personal information.

Sub: #25
Replied on 06-24-2009, 06:38 AM
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Usually these things are embedded in the fine print when you apply for a PDL with a broker company...those are the ones that say something like "we are not a lender, but will match you with a PDL company."

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Sub: #26 How to get a refund
Replied on 07-01-2009, 01:08 PM
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I was never able to get through on the 818-255-9978 phone number. I sent a strongly worded e-mail using words like 'fraud' and 'class action suit' on the webform at yoursupportdepartment (which is stated over and over on the phone while holding) and I received a phone call back the next day from a person by the name of Libbie that e-mailed me the cancellation form…please be aware there is a small window of time to start the cancellation process...3-5 days…here's the information to a 'real' person:

Libbie Alessi

Customer Service Lead



Customer Service Department

Phone: 877-917-7774 ext. 120

Fax: 818-487-0634

Office Hours: 9am-5pm PST; Mon. – Fri.

Cancellation Policy:

Once the application process has been completed we can refund your Application & Processing fee within 3 days of your submission and your bank account will not be charged. After 3 days your application is automatically processed and you must contact our customer service department directly at 818.255.9978 (PST) 9am to 5pm M-F.

Refund Policy:

A full refund of the Application & Processing fee will be made if a request is received within 5 days after the date that you receive your bank statement showing the Application & Processing payment being debited from your bank account. We will require a copy of your bank statement showing the deducted funds and statement date. Please allow up to thirty (30) days for any qualifying refund to be returned from the date we verify your payment was received by us.


No refund will be given for requests made beyond 5 days after the receipt of your statement or if you have received and activated your Membership.

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Sub: #27 i NEVER AUTHORIZED SCD TO TAKE ANY MONEY FROM MY ACCOUNT
Replied on 07-03-2009, 07:30 AM
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HERE IS ALL THE INFO FROM domainnames .com for yoursupportdepartment.com
Registration and WHOIS Service provided by directNIC.com

DirectNIC, LTD provides the data in the directNIC.com Registrar WHOIS
database for informational purposes only. The information may only be
used to assist in obtaining information about a domain name's registration
record. The use of this data for any other purpose without prior written
consent by directNIC is expressly forbidden.

By submitting a WHOIS query, you agree to all the terms and limitations
herein and that you will use this data only for lawful purposes. You also
agree that under no circumstances will you use this data to:
(a) allow, enable, or otherwise support the transmission by email,
telephone, or facsimile of mass, unsolicited, commercial advertising or
solicitations, including, but not limited to, spam, to entities other than
the data recipient's own existing customers;
(b) enable high volume, automated, electronic processes that send queries
or data to the systems of any Registry Operator or ICANN-accredited
registrar or
(c) enable any automated or robotic processes to collect or compile data
for any purpose, including data mining.

directNIC makes this information available "as is", and provides no guarantee
or warranty as to its accuracy.


Registrant:
Direct Privacy ID 74F02
PO Box 12068
George Town, Grand Cayman KY1-1010
KY
1-345-745-6022


Domain Name: YOURSUPPORTDEPARTMENT.COM

Administrative Contact:
Direct Privacy ID 74F02, Direct Privacy LTD yoursupportdepartment.com@directnicprivacy.com
PO Box 12068
George Town, Grand Cayman KY1-1010
KY
1-345-745-6022


Technical Contact:
Direct Privacy ID 74F02, Direct Privacy LTD yoursupportdepartment.com@directnicprivacy.com
PO Box 12068
George Town, Grand Cayman KY1-1010
KY
1-345-745-6022


Record last updated 01-26-2009 02:04:01 PM
Record expires on 01-15-2010
Record created on 01-15-2009

Domain servers in listed order:
NS1.PEER1.NET 69.90.13.5
NS2.PEER1.NET 69.90.13.6


The compilation, repackaging, dissemination, or other use of this WHOIS
data is expressly prohibited without the prior written consent of
directNIC.com.

directNIC.com reserves the right to terminate your access to its WHOIS
database in its sole discretion, including without limitation, for
excessive querying of the database or for failure to otherwise abide by
this policy.

directNIC reserves the right to modify these terms at any time.

NOTE: THE WHOIS DATABASE IS A CONTACT DATABASE ONLY.
LACK OF A DOMAIN RECORD DOES NOT SIGNIFY DOMAIN AVAILABILITY.

The previous information has been obtained either directly from the registrant or a registrar of the domain name other than Network Solutions. Network Solutions, therefore, does not guarantee its accuracy or completeness.

Show underlying registry data for this record



Current Registrar: INTERCOSMOS MEDIA GROUP, INC. D/B/A DIRECTNIC.COM
IP Address: 216.150.13.94 (ARIN & RIPE IP search)
IP Location: US(UNITED STATES)-GEORGIA-ATLANTA
Lock Status: clientDeleteProhibited
DMOZ no listings
Y! Directory: see listings
Web Site Title: Customer Service Center
Data as of: 23-Apr-2008

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Sub: #28 here is the info for starter-credit-direct
Replied on 07-03-2009, 07:36 AM
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Registration and WHOIS Service provided by directNIC.com

DirectNIC, LTD provides the data in the directNIC.com Registrar WHOIS
database for informational purposes only. The information may only be
used to assist in obtaining information about a domain name's registration
record. The use of this data for any other purpose without prior written
consent by directNIC is expressly forbidden.

By submitting a WHOIS query, you agree to all the terms and limitations
herein and that you will use this data only for lawful purposes. You also
agree that under no circumstances will you use this data to:
(a) allow, enable, or otherwise support the transmission by email,
telephone, or facsimile of mass, unsolicited, commercial advertising or
solicitations, including, but not limited to, spam, to entities other than
the data recipient's own existing customers;
(b) enable high volume, automated, electronic processes that send queries
or data to the systems of any Registry Operator or ICANN-accredited
registrar or
(c) enable any automated or robotic processes to collect or compile data
for any purpose, including data mining.

directNIC makes this information available "as is", and provides no guarantee
or warranty as to its accuracy.


Registrant:
EDebitPay, LLC
15165 Ventura Blvd Suite 200
Sherman Oaks, CA 91403
US
818-487-0672x604
Fax:818-487-0675


Domain Name: STARTERCREDITDIRECT.COM

Administrative Contact:
LLC, EDebitPay edpdomain@edebitpay.com
15165 Ventura Blvd Suite 200
Sherman Oaks, CA 91403
US
818-487-0672x604
Fax:818-487-0675


Technical Contact:
LLC, EDebitPay edpdomain@edebitpay.com
15165 Ventura Blvd Suite 200
Sherman Oaks, CA 91403
US
818-487-0672x604
Fax:818-487-0675


Record last updated 12-11-2008 04:51:01 PM
Record expires on 06-29-2010
Record created on 06-29-2007

Domain servers in listed order:
NS1.INTERNET-DNS.NET 64.226.28.50
NS2.INTERNET-DNS.NET 209.237.137.17
NS3.INTERNET-DNS.NET 64.77.127.59


The compilation, repackaging, dissemination, or other use of this WHOIS
data is expressly prohibited without the prior written consent of
directNIC.com.

directNIC.com reserves the right to terminate your access to its WHOIS
database in its sole discretion, including without limitation, for
excessive querying of the database or for failure to otherwise abide by
this policy.

directNIC reserves the right to modify these terms at any time.

NOTE: THE WHOIS DATABASE IS A CONTACT DATABASE ONLY.
LACK OF A DOMAIN RECORD DOES NOT SIGNIFY DOMAIN AVAILABILITY.

The previous information has been obtained either directly from the registrant or a registrar of the domain name other than Network Solutions. Network Solutions, therefore, does not guarantee its accuracy or completeness.

Show underlying registry data for this record



Current Registrar: INTERCOSMOS MEDIA GROUP, INC. D/B/A DIRECTNIC.COM
IP Address: 1.1.1.1 (ARIN & RIPE IP search)
IP Location: -(-)
Record Type: Domain Name
Server Type: IIS 6
Lock Status: clientDeleteProhibited
DMOZ no listings
Y! Directory: see listings
Secure: No
E-commerce: No
Traffic Ranking: 4
Data as of: 22-Apr-2008

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Sub: #29 these people need to be thrown in prison the scammers
Replied on 07-03-2009, 07:38 AM
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they took 99 dollars out of my account and I have know idea who they are but they need to be stopped!!

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Sub: #30 I was ripped off too
Replied on 07-09-2009, 10:04 AM
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I also had $99.00 held out my bank account that I did not authorize.......they wont answer my calls or e-mails.....I will get this money back if it takes a lawyer


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Send message to mobile0311
Sub: #31
Replied on 07-09-2009, 10:12 AM
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Have you tried going into your bank and having that $99 reversed as a fraudulent charge .

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Sub: #32
Replied on 07-09-2009, 11:43 AM
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I agree with Mobile...contact your bank and dispute those charges!




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