I made the mistake of ordering to cd set over the phone. When I got home I researched and after finding all the negative feedback, I tried to cancel my order. The sales rep said it had already been shipped. As soon as I got the package, I went online and obtained a refund authorization number, went to the post office and shipped the package back, well within the 30 days. This morning the withdrew $120 from my account. I called and explained what happened, the sales rep hung up on me. I called back and got the reps name and extension, and when I explained to her what happened, she said my account didn't show I ever received a RAN. So I gave her the number, she hung up on me. I called a third time, asked for a supervisor. I was hung up on again. I e-mailed
john@johncummuta.com still no response. I was looking on his site to get contact info, and he has 2 pages about his Christian beliefs and how he is such a great and caring Christian. Now, being a Christian myself, I wonder how he's going to explain his business ethics to God on Judgment Day