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How does United Cash Loans respond to a BBB complaint?  

0
I filed a complaint with the better business bureau and here is the response that I received from them I originally borrowed 250.00 and so far have paid 560.00 and they wont mark my account paid in full or give refund read on...

this is there response from the BBB

 

asked Dec 20, 2006 02:19 PM

v_padgett
Best Answer
4
best answer

Call the company. You should ask for an itemized statement with all the previous payments on it. It is necessary for you to know how they are calculating your account and showing an outstanding balance, even after paying $560 on a $250 loan. You may need your state laws in this regard.

answered Dec 20, 2006 02:30 PM

111 Answers

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Gee, isn't that a crock of bs?? Are they going to get away with this??

answered Dec 20, 2006 02:30 PM

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I also filed against them and received a similar response but mine included them calling me a fraud. So now we keep going back and forth with responses through the BBB because I keep rejecting their responses. Please also file a complaint with them with the Oklahoma Dept of Consumer Credit.

answered Dec 20, 2006 02:35 PM

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here is what their "agreement" said
ANNUAL PERCENTAGE RATEThe cost of your credit as a yearly rate. (e) 644.12 %
FINANCE CHARGE The dollar amount the credit will cost you $75.00 Amount Financed The amount of credit provided to you or on your behalf. $250.00
Total of Payments The amount you will have paid after you have made the scheduled payment. $325.00

9-12-06 250.00 deposit
9-29-06 75.00 debit
10-13-06 75.00 debit
10-27-06 75.00 debit
11-09-06 75.00 debit
11-14-06 30.00 debit
11-24-06 75.00 debit
11-24-06 50.00 debit
12-08-06 50.00 debit
12-08-06 60.00 debit

i have paid them a total of 565.00

answered Dec 20, 2006 02:38 PM

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Tell them to bite you. If you have paid that much dont give them another dime. Are they licensed in your state? Probably not. Reject it and demand they pay you. Kyside38

answered Dec 20, 2006 07:06 PM

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i told them I did not accept agreement filed rebuttal and filed complaint again with Oklahoma dept of consumer credit

answered Dec 21, 2006 07:38 AM

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HERE IS WHAT THE BBB SENT ME FROM UNITED CASH LOANS..SO WHAT NEXT???

answered Jan 5, 2007 06:55 AM

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v_padgett, have you filed with your state AG? I did and finally heard something yesterday from the Commission of Financial Regulation (Maryland). She told me that as long as I have paid the principle that I do not need to give them anything else because they are illegally lending in MD. She told me that she has previously sent this company a letter to cease and desist there actions. They are also keeping a list of all the complaints for this company and that if they keep demanding money to have them call her directly. She also stated that if they keep demanding to report them to the FTC @ 877-382-4357. PM me if you need more info. Good luck!

answered Jan 5, 2007 07:32 AM

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my AG has not responded and its been at least one month..great to live in the state of illinois

answered Jan 5, 2007 12:45 PM

Anonymous
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Tenn. attorney general office responded that they did not handled civil matters. They offered no help whatsoever to my complaint and to overpayments made to IPDLs. I am very disapponted with this response. I thought they were serious about bringing this type business down, but evidently not. I did file complaints online with Consumer relations department of state. But I have had no response from them either.

answered Jan 5, 2007 01:55 PM

Anonymous
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