Sub: #1 B of A taking money out of account
Replied on 03-09-2010, 07:59 PM
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If anyone has used B of A bill pay is there a way to stop them from taking money out of your account if you did not authorized automatic payments.




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Sub: #2
Replied on 03-09-2010, 08:06 PM
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Yes, but you will need to actually go into your account online and change your preferences. We went through this ourself, they were automatically deducting a payment for a loan from a checking account we were no longer going to use, so we had to go to the BOA site, create a user name and password, then access our accounts and change the payment options. We were on the phone with a representative doing this step by step because, well, it's a long story. The biggest problem was actually getting a live person on the phone at BOA! lol


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Sub: #3 info to help & info to know
Replied on 03-09-2010, 11:22 PM
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Quote:
Originally Posted by prstubblefield View Post
If anyone has used B of A bill pay is there a way to stop them from taking money out of your account if you did not authorized automatic payments.
if you owe B of A and bank with them too, you might want to simply changes banks. never bank with who you owe

Sub: #4
Replied on 03-10-2010, 06:31 AM
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If this is an unauthorized transaction (not one you scheduled through bill pay), you need to go to the bank and talk with the branch manager. There's a form to complete to stop unauthorized transactions. You will need the amount of the debit and the entity who is deducting from your account. No other way to do it.




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