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#17 01-10-2009, 02:05 PM

I received an automated phone call today. My caller ID said unknown name and unknown # so at the time, I didn't answer. However, a message was left with the phone # 1-800-579-5457. The message stated this was regarding personal information, not a sales call. When returning the call, the automated answer asked me for my account # but that if I didn't have the account #, to enter my SS#. First of all, I do not have an account with wfnnb and was in no way going to enter my SS#. Is this some sort of scam?

#18 02-15-2009, 07:36 AM

I recevied a voicemail two days ago from someone about a payment. When I called the number back it said WFNNB and the recording asked for my SSN#. I hung up Immediately. I received a call today from the following phone number 614-729-6042 and the guy said he was from WFNNB and wanted to take a pay by phone payment of $55 for American Express because it was late. I told him I am not familiar with WFNNB and I will pay it my usual way but he insisted that it had to be paid today and I told him I will pay it today but not thru him and he hung up. I called to check on my account and it was current and no payment due. I then called customer service at American Express and explained what happened and asked her if AMEX has any association with WFNNB and she said she is not aware of any dealings with them. So innocent people out there just verify before giving out any information.

#19 02-15-2009, 08:02 AM

It would not have been for American Express, but rather "Express" the clothing store.

#20 02-17-2009, 07:37 PM

Anyone want questions answered??

I have all the answers you need!

#21 02-19-2009, 03:00 PM

My my mother got a credit card for Bealls Outlet in AZ via WFNB.

She gets calls before she gets the statement.

She has been billed for identity protection which she didn't authorize.

$20.00 late fees charged on to the above mount up.

I've called and been disconnected after 20 min 3 times.

I contacted them 2 weeks ago by e-mail and rec'd information on the ID protection for follow-up. The ID charges have been removed.

We got another call from WFNNB and I told her it was being handled.

Then I get an e-mail from the Sales dept telling me that they understand and that she still owes and that they hope this communication is helpful.

I e-mailed them through the contact us yesterday and today the e-mail section was removed. What does that tell you.

I don't know where to go next.

#22 02-26-2009, 10:14 AM

If you are actually the person they are looking for, it is not harassment. WFNNB uses first-party collections. If you wish, you may read into the FDCPA laws for 3rd party collections; first party collections is not required to adhere to any laws of the FDCPA.

The phone numbers that are used to call are usually out-going only. When you call them back, you may not be able to get through to them. The numbers generally originate from Texas, Ohio and Kansas.

Deb MadAsHell: Sales does not make outgoing calls unless upon special request. Those charges on your bill were from a 3rd party. Those 3rd parties are very sneeky companies, and it's a common concern. After the 3rd party notifies WFNNB that they have taken care of it, WFNNB can remove any late fees and/or finances charges it it is found that the fees were applied to the account as a direct result of the third party (again, the third party would have needed to show an error or a credit before this happens).

For further answers, please call WFNNB at 800-695-9478.

#23 02-28-2009, 01:36 PM

They added unauthorized thrid party charges onto my Eddie Bauer account. I have told eddie Bauer that, after a long history with them, I am finished with them over their credit card bank. I always thought Eddie Bauer was a classy outfit, but doing business with WFNB Bank says something else.

#24 03-08-2009, 09:27 PM

If anyone wants any questions answered by me, I'd be more than willing to answer them. I'm an account manager in collections.

#25 03-08-2009, 09:27 PM

Ah, for WFNNB I mean.

And no, I'm not going to ask you for your Social security. If you have an account with us we've already got it.

#26 03-10-2009, 09:07 AM

Does WFNNB accept settlement offers made by the cardholder? I have two accounts with them.

#27 03-10-2009, 09:08 AM

This was a question for the guest who said they work for WFNNB, hope it's not a scam.

#28 03-19-2009, 09:42 AM

This company is part of LANE BRYANT, BRYLANE HOME< and others. It is a scam. They use an automated rotating dialer and several numbers to call you, so that it overwhelms your call block feature on you phone. Area codes like 614, 214, 303 ect. Do not call these people back, do not answer the calls, DO NOT PAY THEM!!!!

#29 03-19-2009, 09:53 AM

Case # 4 2008cv03998
Smith v WORLD FINANCIAL NETWORK NATIONAL BANK ET;AL
SO. CAROLINA DIST. COURT
DARLINGTON CO.
HON. JUDGE R. BRYAN HARIWELL

#30 04-01-2009, 11:44 AM

I got a call from a machine leaving a #of 614-212-7551. I called - got a machine. Wanted my account # _ I have no account with them that I know of. Asked for my ss# and I stupidly gave it. Couldn't not find a person. I need a telephone number where I can speak with a PERSON. If this is not legitament I have just given out important information.

#31 04-17-2009, 05:30 PM

Have you ever noticed that the date that the WFNNB statements are cut till they get to you and then the due date. I have a statement with a cut date of the 7th I rec'd it on the 17th and it is due on the 24th over a wknd

#32 04-23-2009, 10:31 AM

They give lines of credit for credit cards such as ; Express,Victoria's Secret, Lerner, just to name a few. They also give a line of credit for other catalog credit cards; Newport News, Eddie Bauer and Spiegel. There address is po box 182122 Columbus,OH 43218-2122. Hope this helps.