It has been a week now. I get a call from the agency (different rep) stating that now I have to fill out some kind of application.
I am concerned as I read some of thses posts about the CA's and what they represent when talking to me. I had this ca give me an exact $ figure to close this out and pay it in full. The figure she gave me covered the loan and most of the interest, but none of the additional ca fees. I had been working with some family members about getting together the cash to pay this out as it would save us thousands over the other option. Now I am concerend as to whether the ca was or is able to do that or even if it was just a way to try and get a lump sum payment and then come back a week or two later and say.."oh sorry, that amount was not accepted by the DOE as full payment, you still need to make additional payments".
Any help would be appreciated.
BTW, I appreciated the advice from soaplady about our IRA. It is sound advice. Even if we still consider it an option in an emergency, it is best to keep any retirement intact if at all possible.