I was looking at this company at one point and had this very uncomfortable feeling about it. So ultimately, we decided to put down the first payment, and then visit the facilities, (since we could not verify the facilities any other way, and the owner made the claim of having a certain number of inhouse employees, etc.. ) Then, by the grace of god, the owner cancelled the contract with us, (I guess we were asking too many questions) and for that I am grateful!
I think this company is full of BS. And in general, its not a good business practice to pay such horrendous fees up front like that. That is what really did it for me. Under their pricing structure, they want a lot of money up front, and you can not verify anything on the company!
Additionally, there are several companies that do the same exact thing for a fraction of the cost, AND they do not insist on only corresponding via email. (like Jurisprudence does)
The other thing I did not like, was the refund period. 5 days? Everything has to be faxed or emailed, but when it comes to the inception of the contract, all of a sudden, you must mail it in to get started. Hmmmm....