DCS REHAB PROGRAM- DCS Student Loan Collections

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Sub: #17
Replied on 01-19-2011, 04:12 PM
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You are not a customer...that is why you dont get customer service....the guarantor of the loan is the customer.

Sounds like you are doing a rehab over and above your garnishment....9 months of on time payments.
Call and ask for a qualified manager or ask for the accounting department.

jeff04548
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Sub: #18
Replied on 01-22-2011, 07:45 AM
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Ive made my 9 payments but was told it could take 30-60 days to get purchased. Will they take my 2010 tax refund if ive been in the program.




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Sub: #19
Replied on 01-22-2011, 01:13 PM
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FYI....you need to keep making your monthly payments until your rehab has funded and you receive notification. If you stop now, you rehab will be cancelled.

Talk to the CA or guarantor handling your rehab....they will be able to tell you if you have met the requirements to be taken off the offset list.

NeedMoMoney
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Sub: #20
Replied on 01-26-2011, 03:59 PM
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My student loan is in default status for the amount of 60,000! Of course, in hindsight I know it was foolish to borrow so much money but at the time I just wanted to get my degree. I could not afford the repayment amount and went into garnishment status. They are garnishing 15% of my take home income. I recently contacted DCS and was told that if I can prove hardship they would lift the garnishment. They did not say this was the rehab program as I had previously discussed that option and could not afford the double payments they wanted for 3 month period at which time they said I would then have to agree to a draft from my account for 9 consecutive months. My question is - is there a 'Hardship' program where there lift the garnishment all together? They are not offering a lot of details about this program.

kb from pa
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Sub: #21
Replied on 01-31-2011, 10:14 AM
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I have made a total of three monthly payments and im not due for another one until 2/20/11. when i talked to the representative they told me as long as i had signed up that i wouldnt be put on the offset list which i called and i am. what do i do now?




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Sub: #22
Replied on 01-31-2011, 02:10 PM
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The CA doesnt place the lien for offset....that is all handled by the guarantor. Each guarantor sets a guideline as to what has to be paid in that calender year in order for a borrower to get their taxes back...there is no legal obligation for them to remove you other than as a courtesey.
Call the CA and ask...however they have no control and no knowledge of who is offset and who isnt.

george gray
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Sub: #23
Replied on 02-07-2011, 08:52 PM
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I am in the repayment program and called my guarantor salliemai and was informed by there system they didn't have a lein on my taxes is it safe for me to fill and get my taxes back?




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Sub: #24
Replied on 02-08-2011, 03:06 AM
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Sallimae is not a guarantor unless it is a private loan. Private loans do not place liens since they are not federal loans. I guess the answer is obvious...go ahead and file.

george gray
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Sub: #25
Replied on 02-08-2011, 02:41 PM
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who would be the guarantor for a federal student loan i got through sallie mae

george gray
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Sub: #26
Replied on 02-08-2011, 02:49 PM
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united student aid fund was who informed me that the had nothing against my taxes would that make it safe to file?




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Sub: #27
Replied on 02-08-2011, 06:43 PM
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Well if they are your guarantor and they said they didnt file a lien against you, then I would guess if would be safe to file.

Jon shadow
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Sub: #28
Replied on 05-31-2011, 09:55 AM
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After your 9 mths of payment and your loan is restate do you have forberance and deferment periods again?



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