Thanks to this website I have been able to get PIF's on 4 of the 6 companies I had loans from. I am having the most trouble with Instant Loans USA at the moment. I overpaid them $900 on a $400 loan. I have sent them letters stating that I wanted a refund, and a PIF. I reported to BBB, FTC, and AG in my state of Illinois and theirs as well. I got a call at work today from their collections company looking for a payment. I told the representative that I have sent all this documentation, what it said and who I reported them to regarding their illegal payday loan. He then told me I am the collection agency for them, and that he would pass this info back to them now. They have not responded to my letter, fax, or email. What needs to be done at this point? They are not getting another dime from me. Ameriloan is the other company that has not resolved my account either. Haven't heard a word from them either.