Also, an update on my situation:
Pay Day Loan Yes is beyond ridiculous to deal with; they told me that info about PDLs in my state (Massachusetts) doesn't apply to them, as they follow the laws of their state. I asked which state they are licensed in, and I received no response. I owe them $15 on the principle balance, and asked how I can pay that back to them. They said I now owe them $590 (on a $350 loan, and I've paid $335), but they can't tell me how they've calculated that. They also tried to debit my account after I revoked their ability to do so, and they can't explain to me why they did that.
I'm not having much luck with anyone else yet. Geneva Roth/LoanPoint USA is insisting I call them, which I plan on doing so when I'm out of work today. Some of them haven't responded to me at all. I figure I'll just keep re-sending the info I have to them until I get a response.