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 Posted: Mon Aug 06, 2007 12:44 pm Subject: Another Success Story
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WEBPAYDAY!!!!!!!!! YEAH 2 down 4or5 to go!!! This is what I sent them:
| Quote: | This is a cease and desist letter and revocation of any rights illegally given to you:
Per information rec'd from the NC attorney General's office you are operating illegally in NC. You have no license to operate here. I am withdrawing any garnishments or wage assignments that I may have signed. You have no authorization or rights to pursue in monies in NC. I am filing a complaint with the BBB as you are not a member and are not in good standing. Please cease and desist in contacting me by telephone. You may correspond by email. If you correspond by email please send your license information to operate in NC.
Thank-you, |
This is what they sent me:
| Quote: | We are in receipt of your complaint dated August 6, 2007 and believe that
the facts are somewhat different than those in your e-mail.
I would however, like to share with you the terms of your loan. You received
documents in compliance with Utah state law at the time of your loan fully
describing how the finance fees are applied and your three (3) repayment
options (these are all available for your review should you require them).
Contained therein is a description of how the fees and principal are applied
to your loan, as well as the loan renewal process. You agreed to the terms
of this agreement via electronic signatures. In addition, you received the
following forms (we have all of these within our files):
. Form 1 - Completed Application with your ESignature
. Form 2 - Loan Note and Disclosure with your ESignature detailing an
itemization of your Annual Percentage Rate (APR), finance charge, amount
financed, and Total of Payments.
. Form 2b - Loan Supplement with your ESignature indicating your
understanding of your new loan terms, your renewal terms, and default terms.
. Form 3 - ACH Authorization with your ESignature authorizing Web Payday to
credit your account with the loan proceeds as well as debit your account for
the repayment of the loans and/or fees to Web Payday.
On Monday, August 06, 2007, as US Operations Manager for Web Payday, I was
made aware of this issue through a letter received and it is our desire to
resolve this matter with you.
Settlement Offer:
Even though your contracts clearly show that you agreed to the terms of your
loan, it is our strong desire to resolve this issue with you and, as such,
are willing to settle the account in full. Your loan is now marked as paid
in full and no further obligation is pending.
I appreciate your willingness to resolve this issue and regret its
occurrence.
Sincerely,
Char Drury
US Operations Manager
Web Payday |
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sfate
Joined: 19 Jul 2007
Posts: 39
Debtcc Points: 1557
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Posted: Mon Aug 06, 2007 12:52 pm Subject:
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Wow, that is awesome news! Good work! You must be so happy and relieved! 
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joshua1987tree
Joined: 01 Jun 2007
Posts: 487
Debtcc Points: 7997
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Posted: Mon Aug 06, 2007 1:01 pm Subject:
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Way to go! Awesome work! 
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goudah2424
Moderator
Joined: 31 Oct 2006
Posts: 7984
Debtcc Points: 111382
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Posted: Mon Aug 06, 2007 1:07 pm Subject:
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Congratulations!! Feels great, doesn't it?
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Tiffany99
Debt Samaritan
Joined: 15 Jun 2006
Posts: 1064
Debtcc Points: 19129
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Posted: Mon Aug 06, 2007 1:52 pm Subject:
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Good job. Great feeling, huh?
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eleroo
Joined: 06 Jun 2007
Posts: 1227
Debtcc Points: 14309
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Posted: Tue Aug 07, 2007 12:16 pm Subject:
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That is terrific! Thanks for sharing. It is such an inspiration. I am sure it is a big relief to you too.
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surveygrrrl
Joined: 01 Jun 2007
Posts: 152
Debtcc Points: 3612
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Posted: Wed Aug 08, 2007 12:43 pm Subject: web pay day
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Congratulations to you. I do believe that Web Pay Day knows they are in the wrong. They gave me a refund for my total overpayment when I sent them a letter. I didn't even have to get any agencies involved. They were quick! So, hopefully other who are dealing with Web Pay Day will see this and know that they can be dealt with fairly easily.
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cannr
Moderator
Joined: 07 Jun 2007
Posts: 9376
Debtcc Points: 124824
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Posted: Wed Aug 15, 2007 11:33 am Subject:
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That is really fantastic news and very encouraging for others dealing with PDL's. Keep up the good work.
ladybug
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ladybug
Joined: 29 May 2007
Posts: 2641
Debtcc Points: 24347
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Posted: Sat Aug 18, 2007 3:56 pm Subject:
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Congrat's to you. Is this simply because this happened in NC and not applicable in other states that allow pdls? thx
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vanryankelly
Joined: 18 Aug 2007
Posts: 84
Debtcc Points: 2044
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Posted: Sat Aug 18, 2007 5:02 pm Subject: van
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Web Pay Day is not licensed/legal. And they know this. They are one of the "better" pdl's regarding settling once complaints have been filed. You don't have to be in NC for this to happen. I'm in KY. Other members who've dealt with Web Pay Day are in other states. Web Pay Day is illegal. They know it. They get contacted by the BBB or whoever and they quickly resolve the matter. I wish other pdl's would act upon a BBB complaint like Web Pay Day does.
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cannr
Moderator
Joined: 07 Jun 2007
Posts: 9376
Debtcc Points: 124824
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Posted: Sat Aug 18, 2007 5:18 pm Subject:
Latest Blog Post : Where do I begin? |
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Way to go! It feels great doesn't it? It's successes like this that will encourage others to know there is light at the end of tunnel.
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MPEREZ56
Joined: 06 Nov 2006
Posts: 253
Debtcc Points: 6643
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Posted: Sat Aug 18, 2007 7:09 pm Subject:
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Congrats!! That is awesome, I love it when people best these thieves!
_________________
"It's a treat, being a long-distance runner...."
Allan Sillitoe, The Loneliness Of A Long-Distance Runner
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finsfan13
Moderator
Joined: 17 Feb 2006
Posts: 7021
Debtcc Points: 59819
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Posted: Mon Aug 20, 2007 9:47 pm Subject:
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this is odd. I found this on their website:
| Quote: | To file a complaint with the Company, please call 1-800-814-5451 or
e-mail complaints(at)WebPayDay.com.
Complaints in writing may be faxed toll free to 1-800-814-4960 or addressed to:
Customer Complaints
WebPayDay
320 West 200 South, Suite 350-B
Salt Lake City, UT 84101
For Utah residents, questions or complaints regarding Payday loans may be directed to the Utah State Department of Financial Institutions at (801) 538-8830.
For residents of other states:
To Complain/For More Information: If you believe a lender has violated the Truth in Lending Act, file a complaint with the Federal Trade Commission (FTC). The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or to get free information on consumer issues, visit www.ftc.gov or call toll-free 1-877-FTC-HELP (1-877-382-4357). |
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vanryankelly
Joined: 18 Aug 2007
Posts: 84
Debtcc Points: 2044
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