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Posted: Thu Jan 25, 2007 8:47 am Subject: Heads up!

Today I took our tax refund check to the bank and low and behold they charged 3% to cash the check. I was so mad! So when I got home, I called the Department of Banking and Finance and reported the bank. A gentleman named Todd told me that they can't charge any percent to cash an income tax check or put a hold on the check where it is a federal tax return check. I told him that my bank charged me 3% to cash and he stated he will be contacting the bank immediately and the amount they took will be credited back to our account by 2pm today. He also asked if there was any postings stating this, and I told him no. There is absolutely no postings stating any kind of percentage being taken from tax checks. Just thought I would make people aware of this so if any of you try and cash your income tax check and they charge a percentage fee to cash it, report it.

Posted: Thu Jan 25, 2007 8:50 am Subject:

Thanks for the info, Tammy Very Happy

Posted: Thu Jan 25, 2007 8:54 am Subject: tax

Tammy anything to make a buck. LOL Way to go girl. Glad you reported them. Kyside38

Posted: Thu Jan 25, 2007 9:11 am Subject:

That is a bunch of B.S.! I always see the signs at banks that state if you are not a customer of theirs, you have to have two forms of id and they charge a flat $5 fee! I have never seen a bank do this to a customer! I know if the check is for alot they put a hold on it and let the customer have the first $100, but I have never heard of them doing this to a federal refund check.

Posted: Thu Jan 25, 2007 9:15 am Subject:

I could understand the fee if not a customer, but we have been with this bank since 2000. Amazing what can be done when a person knows the right places to call and report.

Posted: Thu Jan 25, 2007 10:48 am Subject:

My credit union charges a $3 fee to cash any check, unless you have 3 of their services in your name (like checking, visa card and savings account), or you have $100 in your account with them. They say it is to discourage members from using them as a "check cashing institution only".

Guess my definition of "bank" or "credit union" and their defintion must differ a bit.

Posted: Thu Jan 25, 2007 11:21 am Subject:

That is so stupid, Tammy!!That is a Federal check!! Heads up to you for doing something about it. There are probably alot of people that think this is legal, and just go on about their business!! Get 'em girlie!!..KAren

Posted: Thu Jan 25, 2007 12:27 pm Subject:

That is ridiculous!! You can cash it at Wal-mart or Meijer for less than that!

Posted: Thu Jan 25, 2007 1:54 pm Subject: bank fee

I actually work at a bank, and I agree that his is totally unacceptable. If it's any type of federal or state check, you cannot be charged to cash it. They can't even place a hold on any of the funds. Unless the state check is from somewhere other than the current state you are in. State of confusion? LOL Anyway, was it the branch manager that told you this? Ask to see where this policy is given, like a statement of fees. And, if they still give you grief, ask for the contact info for the regional manager. That should light a fire under their butts.

Posted: Thu Jan 25, 2007 1:59 pm Subject: bank fee

I actually work at a bank, and I agree that his is totally unacceptable. If it's any type of federal or state check, you cannot be charged to cash it. They can't even place a hold on any of the funds. Unless the state check is from somewhere other than the current state you are in. State of confusion? LOL Anyway, was it the branch manager that told you this? Ask to see where this policy is given, like a statement of fees. And, if they still give you grief, ask for the contact info for the regional manager. That should light a fire under their butts.

Posted: Thu Jan 25, 2007 2:01 pm Subject:

Swedishgirl is right, all banks I have ever been in have their check cashing policy posted. Usually at the tellers' window.

Posted: Thu Jan 25, 2007 2:35 pm Subject:

UPDATE! The 3% is back in the checking account. Guess our bank screwed with the wrong person.

Posted: Thu Jan 25, 2007 2:49 pm Subject:

LMAO! That is great Tammy! What were they thinking?

Posted: Thu Jan 25, 2007 2:52 pm Subject:

I'm glad to hear that your money was refunded, Tammy. I've never heard of bank charging a customer for cashing a check. That is retarded to say the least. I'm glad you knew who to call and the issue was taken care of. This will let other people know to keep an eye out when they go to cash their refund checks at their bank. My bank also has their policy on check cashing posted at the teller windows. I don't have to pay fees on anything, including checks, money orders, or cashier checks. Thanks for the info. Smile

Posted: Thu Jan 25, 2007 4:44 pm Subject:

Tammy, good for you! I'm glad you got the money refunded so quickly, but then they should - it was their mistake. I guess they won't be trying that again! Good going.

Posted: Thu Jan 25, 2007 5:05 pm Subject:

Woohoo! You go Tammy! Very Happy

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