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#85
11-14-2008, 02:15 PM
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paying a debt
I'm seriously behind in a debt due to a stroke and two separate surgeries. I am now retired on disability and can only pay about $20-$30 amonth on this particular debt. The debtor refuses to accept anything lower than $200 per month. Any suggestions??
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#86
11-15-2008, 08:49 PM
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I had a debt go into collections in 2004. I paid the debt off through the collections agency. Recently i found out that the primary debt holder kept a small portion of the debt that i didnt know about. Is this legal? I ask beacause i havent recieved any bills from the company in many years and i was under the impression that when i payed thecollection agency i was fininshed with the debt.
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#88
01-10-2009, 12:43 PM
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talking to a representative
I had a message on my machine to call WFNNB back. I did so and because nobody in this house has or has ever had an account with WFNNB it won't match the last 4 of the social to the account. With this happening, I can't even talk to a rep to ;et them know that they keep calling the wrong household. It is getting frustrating. Please help me get in contact with a person. The automated system hangs up on you if you push 00 at anytime of the call.
Thanks.
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#89
01-27-2009, 07:06 AM
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no extended warranty
i purchased an extended warranty on a diamond ring friedmans jewelers. now my ring is missing its second diamond. i can find no answers but they are no longer in business. i want my extended warranty payment back in full for no service is avaliable
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#92
02-02-2009, 04:17 PM
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lower finance charges
it has come to my attention that i have 3 credit card with WFNNB,I have wrote to two of them to lower my apr,HOWEVER with no sucess. I am finacially unstable and unless something is lowered i may have to quit paying in any of them. Goodys of Hickory is out of business and the way it looks i may be soon also,please work with me so i can get these paid,i have turned in all three cards,goodys lane bryant and avenue. They are no longer in use. my account numbers are,goodys edited Avenue,is edited, Lane bryant is paid off and all of them are scredded and sent back to company. I am keeping a copy of this to give to my bank,please work with me,sincerelly,teresa beard
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#94
02-02-2009, 04:30 PM
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Teresa - You should not be posting that kind of personal information on a public forum. This is not WFNNB. This is a public message board where people discuss how to consolidate debt, settle debt, deal with collection agencies, and basically to get out of debt.
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#95
02-22-2009, 04:09 PM
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RUDE CUSTOMER SERVICE
I have been trying to contact MasterCard for my account for a month. Every time I call a very rude WFNNB customer service representative would get on the phones. I had a chance to chat with one of your supervisor, whom stated she can take my home from me. Also she had 21years experience with WFNNB. This person is only one of your representatives for your company, who are in contact with MasterCard Customers.
I contacted them because I am having finical difficulties do to separation of marriage and also my son has been in the hospital due to an atv accident. As I was trying to explain to the supervisor the information I received from one of the WFNNB representative. About debt consultant information she gave me. I asked the WFNNB representative if the debt consultant would cost any money to get information and help. She said “No,” Untied Way will help. I asked one of the customer service representatives, if I can speak to a supervisor. So I can make sure next time they give false information to a MasterCard Customer, they need to make sure they have all the information right. I didn’t raise my voice or speak out of term. As I processed to talk, she kept on interrupting me. Finely I ask, If this how she talks to MasterCard Customers, would WFNNB CEO’s would appreciate the way she talks to customers. That was the last time I would contact WFNNB Customer Service Representatives. This is poor judgment on WFNNB for having Customer Service Representatives who represent WFNNB on BEHALF of MasterCard. Sincerely, Jo-Ann Konchan
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#96
02-22-2009, 04:12 PM
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RUDE CUSTOMER SERVICE
I have been trying to contact MasterCard for my account for a month. Every time I call a very rude WFNNB customer service representative would get on the phones. I had a chance to chat with one of your supervisor, whom stated she can take my home from me. Also she had 21years experience with WFNNB. This person is only one of your representatives for your company, who are in contact with MasterCard Customers.
I contacted them because I am having finical difficulties do to separation of marriage and also my son has been in the hospital due to an atv accident. As I was trying to explain to the supervisor the information I received from one of the WFNNB representative. About debt consultant information she gave me. I asked the WFNNB representative if the debt consultant would cost any money to get information and help. She said “No,” Untied Way will help. I asked one of the customer service representatives, if I can speak to a supervisor. So I can make sure next time they give false information to a MasterCard Customer, they need to make sure they have all the information right. I didn’t raise my voice or speak out of term. As I processed to talk, she kept on interrupting me. Finely I ask, If this how she talks to MasterCard Customers, would WFNNB CEO’s would appreciate the way she talks to customers. That was the last time I would contact WFNNB Customer Service Representatives. This is poor judgment on WFNNB for having Customer Service Representatives who represent WFNNB on BEHALF of MasterCard. Sincerely, Jo-Ann
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