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Sub: #81 Contact Numbers
Replied on 07-24-2008, 01:02 PM
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I called the 800-224-3114 and it was the number for GOODIES. Can you please correct and repost the number.

Thanks.

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Sub: #82 METROSTYLE CREDIT CARD
Replied on 08-03-2008, 08:16 AM
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HOW CAN I INCREASE MY CREDIT LIMIT? I'VE ALREADY MADE A PMT OF 5 TIMES MORE THAN THE MINIMUM. I LOVE THE CLOTHES AND WOULD LOVE TO CONTINUE BUYING.

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Sub: #83 Close Account
Replied on 09-14-2008, 07:30 PM
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Please explain how I can close out my account.

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Sub: #84 Why Wffnb looking at me?
Replied on 09-23-2008, 03:12 PM
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Why is WFNNB on my
credit report?
Paid extra free to
Victoria's Secret and paid
utility bills.

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Sub: #85 paying a debt
Replied on 11-14-2008, 02:15 PM
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I'm seriously behind in a debt due to a stroke and two separate surgeries. I am now retired on disability and can only pay about $20-$30 amonth on this particular debt. The debtor refuses to accept anything lower than $200 per month. Any suggestions??

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Sub: #86
Replied on 11-15-2008, 08:49 PM
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I had a debt go into collections in 2004. I paid the debt off through the collections agency. Recently i found out that the primary debt holder kept a small portion of the debt that i didnt know about. Is this legal? I ask beacause i havent recieved any bills from the company in many years and i was under the impression that when i payed thecollection agency i was fininshed with the debt.

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Sub: #87
Replied on 12-22-2008, 03:49 PM
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I do not know why this is on my credit report . I have been a victim of indenty fraud. Please supply me with the information about this default.

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Sub: #88 talking to a representative
Replied on 01-10-2009, 12:43 PM
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I had a message on my machine to call WFNNB back. I did so and because nobody in this house has or has ever had an account with WFNNB it won't match the last 4 of the social to the account. With this happening, I can't even talk to a rep to ;et them know that they keep calling the wrong household. It is getting frustrating. Please help me get in contact with a person. The automated system hangs up on you if you push 00 at anytime of the call.

Thanks.

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Sub: #89 no extended warranty
Replied on 01-27-2009, 07:06 AM
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i purchased an extended warranty on a diamond ring friedmans jewelers. now my ring is missing its second diamond. i can find no answers but they are no longer in business. i want my extended warranty payment back in full for no service is avaliable

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Sub: #90 cancel acct
Replied on 01-29-2009, 06:47 AM
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can I cancel my acct with WFNNB through fax?

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Sub: #91 cancel acct
Replied on 01-29-2009, 06:47 AM
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can I cancel my acct with WFNNB through fax?

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Sub: #92 lower finance charges
Replied on 02-02-2009, 04:17 PM
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it has come to my attention that i have 3 credit card with WFNNB,I have wrote to two of them to lower my apr,HOWEVER with no sucess. I am finacially unstable and unless something is lowered i may have to quit paying in any of them. Goodys of Hickory is out of business and the way it looks i may be soon also,please work with me so i can get these paid,i have turned in all three cards,goodys lane bryant and avenue. They are no longer in use. my account numbers are,goodys edited Avenue,is edited, Lane bryant is paid off and all of them are scredded and sent back to company. I am keeping a copy of this to give to my bank,please work with me,sincerelly,teresa beard

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Sub: #93 in debt,too high financve charges
Replied on 02-02-2009, 04:20 PM
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Need to consolidated my two cards to get lower rates and paid off. I have scredded them and sent then back,please help,

Sub: #94
Replied on 02-02-2009, 04:30 PM
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Teresa - You should not be posting that kind of personal information on a public forum. This is not WFNNB. This is a public message board where people discuss how to consolidate debt, settle debt, deal with collection agencies, and basically to get out of debt.

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Sub: #95 RUDE CUSTOMER SERVICE
Replied on 02-22-2009, 04:09 PM
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I have been trying to contact MasterCard for my account for a month. Every time I call a very rude WFNNB customer service representative would get on the phones. I had a chance to chat with one of your supervisor, whom stated she can take my home from me. Also she had 21years experience with WFNNB. This person is only one of your representatives for your company, who are in contact with MasterCard Customers.

I contacted them because I am having finical difficulties do to separation of marriage and also my son has been in the hospital due to an atv accident. As I was trying to explain to the supervisor the information I received from one of the WFNNB representative. About debt consultant information she gave me.

I asked the WFNNB representative if the debt consultant would cost any money to get information and help. She said “No,” Untied Way will help.

I asked one of the customer service representatives, if I can speak to a supervisor. So I can make sure next time they give false information to a MasterCard Customer, they need to make sure they have all the information right. I didn’t raise my voice or speak out of term. As I processed to talk, she kept on interrupting me.

Finely I ask, If this how she talks to MasterCard Customers, would WFNNB CEO’s would appreciate the way she talks to customers. That was the last time I would contact WFNNB Customer Service Representatives.

This is poor judgment on WFNNB for having Customer Service Representatives who represent WFNNB on BEHALF of MasterCard.

Sincerely,
Jo-Ann Konchan

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Sub: #96 RUDE CUSTOMER SERVICE
Replied on 02-22-2009, 04:12 PM
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I have been trying to contact MasterCard for my account for a month. Every time I call a very rude WFNNB customer service representative would get on the phones. I had a chance to chat with one of your supervisor, whom stated she can take my home from me. Also she had 21years experience with WFNNB. This person is only one of your representatives for your company, who are in contact with MasterCard Customers.

I contacted them because I am having finical difficulties do to separation of marriage and also my son has been in the hospital due to an atv accident. As I was trying to explain to the supervisor the information I received from one of the WFNNB representative. About debt consultant information she gave me.

I asked the WFNNB representative if the debt consultant would cost any money to get information and help. She said “No,” Untied Way will help.

I asked one of the customer service representatives, if I can speak to a supervisor. So I can make sure next time they give false information to a MasterCard Customer, they need to make sure they have all the information right. I didn’t raise my voice or speak out of term. As I processed to talk, she kept on interrupting me.

Finely I ask, If this how she talks to MasterCard Customers, would WFNNB CEO’s would appreciate the way she talks to customers. That was the last time I would contact WFNNB Customer Service Representatives.

This is poor judgment on WFNNB for having Customer Service Representatives who represent WFNNB on BEHALF of MasterCard.

Sincerely,
Jo-Ann




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* Disclosures:
  • By signing up for counseling session, your provided details (Name, Email ID and Phone No.) will be forwarded to the company advertising on the DebtCC. However, you have no obligation to use their services.
  • Some creditors and collection agencies refuse to lower the pay off amount, interest rate, and fees owed by the consumer.
  • Creditors/collection agencies can make collection calls and file lawsuits against the consumers represented by the debt relief companies.
  • Debt relief services may have a negative impact on the consumer's creditworthiness and his overall debt amount may increase due to the accumulation of extra fees.
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