[order number:
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I placed an order with AMO Old Pueblo Traders June 25, 2009. As of today, July 22, 2009 - almost a month - I have NOT received the items
However, I have received a credit card bill in the amount of $84.27 due tomorrow July 23, 2007
**(I feel I should NOT have to pay this bill because I have NOT received the items)**
Since my account is with WFNNB
(personal information removed, please contact this company directly, we are a get out of debt community and are not affiliated with this company! Shazzers) - Can You Advise - I would like my account noted so I will not be sent another bill & with a late fee
3 times I have called & e-mailed AMO Old Pueblo Traders regarding my order & items NOT having received.
Each time I get the same reply:
Note:
07/10/2009 order left warehouse 7/2/2009? ? ? ?
07/11/2009 order shipped, should receive any day now? ? ? ?
07/22/2009 order shipped, left warehouse 6/26/09? ? ?
(1) Inquiring
Response (Stephen Muniz) - 07/10/2009 10:14 PM
Dear Ingrid Jordan,
Your recent order has been shipped. It left our warehouse on
7-2-09, via FedEx. Delivery time to your area is about 11 business days.
(2) Inquiring
Response (Hillary Lord) - 07/11/2009 01:08 AM
Dear Ingrid Jordan,
Please accept our apologies. As one of the nation's largest women's apparel companies, we pride ourselves on providing superior customer service.
Your items did ship, and delivery time to your area is 11 business days. You should receive your order any day now.
(3) asked for order to be cancelled
Response (Hillary Lord) - 07/22/2009 02:14 AM
Dear Ingrid Jordan,
We are unable to cancel this order, as all of the items have already shipped. It left our warehouse on 6/26/09, via FedEx. Delivery time to your area is about 11 business days.
July 22, 2009 - nothing has been delivered