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Riverview Asset Management

Submitted by markofkane on Sun, 06/01/2008 - 02:19
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I suspect a Collection agency is calling my friend's house 1-2 times a week asking for me. My friend tells them I do not live there. (I don't know what gave those people the idea to call my friend) The caller is Riverview Asset Management. 866-620-5498
I called the number my friend provided, and that's who it was, and got a recording saying they were assisting other people, and for me to hold. I hung up. I don't believe I owe a debt, except one for over $5,000 to a doctor, and I have an agreement to pay them $40 a month, because I am on disability. That debt began in 2001. Also, I just checked my credit report, and did not find any collection agencies on there. I had a fair score, too.

I have a mental illness, and I have anxiety and depression. I am afraid to contact the agency myself, because I am afraid what they might say.

Why are they calling my friend, asking for me? If I owe a debt, the one I owe the debt to should have my mailing address and phone number, because it hasn't changed for over 20 years. Why won't they contact me at my home, instead of pestering my friend?

I told my friend when they call again, to tell them to stop calling.

Thanks!!!

P.S. as far as I know, I have no other debts,(I don't receive any bills that I do not pay) and I do not have a credit card, use Tracfone, and live with my father, so I have no assets. I am on SSDI.


I found this on the BBB site

Name: Riverview Asset Management Service
Phone: (314) 843-1911
Fax: (314) 843-9867
Address: 11017 C. Gravois Industrial Pl
Saint Louis, MO 63128
Original Business Start Date: January 1996
Principal: Mr. Tom Stevens, President
Customer Contact: Mr. Tom Stevens, President - (314) 843-1911
TOB Classification: collection agencies
BBB Accreditation: This organization is not a BBB Accredited business.

Ask your friend (or you could do it for him) to send Cease and Desist Letter. Be sure to include the Phone number that they are calling and that the person they are trying to reach does not live at this address.
There is a template in the Do it yourself link above.


Submitted by mommontoya on Sun, 06/01/2008 - 04:50

mommontoya

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To start with, I deleted your other thread for you. No big deal.
Now, if they continue calling your friend's house looking for you [they likely will], then your friend needs to send them a total cease-and-desist letter. It's real simple, and it goes like this:
signed]??
The letter needs to be sent certified mail, return receipt requested, so your friend can prove they got the letter. Once the CA gets that letter, they are bound by federal law [fdcpa] to stop calling your friend, period.
Now... You really ought to call them and find out what their thing is. Don't give them any information, just identify yourself, and ask them why they're calling. You want the name of the creditor, the amount they want, and their mailing address. That's all. When you have that info, hang up. If they won't give you that info, hang up anyway, and let us know.
Once you have the info, plug it into this letter template. Be sure to include the enclosure, and send the whole works CM/RRR. That will stop them from calling you, or sending you anything by mail unless and until they provide validation of this supposed debt in writing. [They can't validate if it's not yours, and likely not even then.]
If you just really cannot bring yourself to call them, we can work around that, too. In the letter template where you see this line:
??????????????
Change it to read like this:
??????????????
Get it together, and send it out in tomorrow morning's mail. Here's their address, lifted from their [shoddy] website:
Riverview Asset Management
Also Known As R.A.M.S
11017 Gravois Industrial Plaza, Suite C
St Louis, MO 63128


Submitted by unclewulf on Sun, 06/01/2008 - 04:51

unclewulf

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There's always this option:
????
And their address is posted at least twice on this thread. It's important that this letter go out as soon as possible. If it waits past thirty days, the CA can just assume that whatever crap they have is valid. That really makes it harder to resolve.


Submitted by unclewulf on Sun, 06/01/2008 - 06:44

unclewulf

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OK, I'll see what I can do. I tried calling, but it was just lousy music and I waited several minutes. What should I say in the letter? Something like:
"I was wondering why you keep calling my friend, instead of contacting me directly. If I owe anything, you should already have my address and phone number. I am not aware of any debt that I am not already making payments on. Thank You"

Would that be OK??


Submitted by on Sun, 06/01/2008 - 10:09

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Guest- look at unclewulfs' post above yours, it gives you a template for a letter and exactly how to word it.

Don't put in a letter what you just posted you were going to. You don't want to give them any wiggle room saying that you are acknowledging the debt, beforeyou even know if it is a valid debt, or that they are the ones who are supposed to be collecting...Good Luck.karen


Submitted by Bossy4455 on Sun, 06/01/2008 - 10:21

Bossy4455

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listen to bossy,use wuelf's letters.do not admit anything until validated in writing.judging by the calls to your friend,they would do the same to you.you don't want that do you?send the letters as instructed by wuelf.cretified mail return receipt.


Submitted by paulmergel on Sun, 06/01/2008 - 10:24

paulmergel

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[quote=Guest]OK, I'll see what I can do. I tried calling, but it was just lousy music and I waited several minutes. What should I say in the letter? Something like:
"I was wondering why you keep calling my friend, instead of contacting me directly. If I owe anything, you should already have my address and phone number. I am not aware of any debt that I am not already making payments on. Thank You"

Would that be OK??[/quote]


There is a template for a strong-arm debt validation letter right here. I would really suggest that you make use of it. Customize it to fit your situation, and send it out CM/RRR, tomorrow morning. This is a tried and true letter that's worked well for many members of this forum, including me.

Be sure to include the enclosure, and do not sign your name unless you fancy seeing it on forged documents at some later time. Just type your name at the end of the letter.


Submitted by unclewulf on Sun, 06/01/2008 - 10:28

unclewulf

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Quote:

There is a template for a strong-arm debt validation letter right here. I would really suggest that you make use of it. Customize it to fit your situation, and send it out CM/RRR, tomorrow morning. This is a tried and true letter that's worked well for many members of this forum, including me.

Be sure to include the enclosure, and do not sign your name unless you fancy seeing it on forged documents at some later time. Just type your name at the end of the letter.
_________________


Thank you. I hope that this letter will not cause me more trouble. I cannot pay any more debts. I would hate to have to go to court, as the letter threatens.

Do any bill collectors ever call people on this letter, and what happened? :oops:


Submitted by markofkane on Mon, 06/02/2008 - 03:24

markofkane

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Quote:

To answer your question about calling your friend; these lowlifes will call everyone they can that they think might be a friend, neighbor or relative. Don't forget to send them a cease and desist letter cmrrr.


Yeah, I know. I have call block, and if a Telemarketer (not a bill collector) does not honor the Do not Call List, I block them. And the Bill Collector's number is NOT on my block list. Why they call my friend 15 miles away instead of calling me or mailing me directly is beyond me. Those Bill Collectors are morons. :roll: :roll:


Submitted by markofkane on Mon, 06/02/2008 - 03:29

markofkane

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[quote=markofkane]Do any bill collectors ever call people on this letter, and what happened?[/quote]

Some undoubtedly do. But, having sent the letter and kept the proof, you now have the law on your side.

FWIW, I've sent that letter to three of the worst of the predatory CAs: MRS associates, LVNV Funding, And Resurgent Capital. I haven't heard peep out of any of them so far, and it's been ten weeks since the last couple of letters went out. Of course, if they try anything, I'm perfectly willing to see them in court. I need a new hobby anyway.


Submitted by unclewulf on Mon, 06/02/2008 - 03:44

unclewulf

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??
Sometimes, you just have to take the bull by the balls in these matters. And squeeze. Hard.
??
They may very well send you something. And what they send may or may not be vallidation. When/if you get something from them, you come back here and talk to us. We'll be here to help out.
??
There's a lot of that going around, these days. Relax. Let's see what/if they send on this. We can take it from there later.
Remember, though... Send that letter certified mail, return receipt requested. You may need that proof of delivery later.


Submitted by unclewulf on Mon, 06/02/2008 - 03:56

unclewulf

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To help you understand why they call you friend;
I have been looking for my 85-year-old father in law. (He moved and cut the family off a few years ago.) I googled his name and came up with possible addresses possible relatives and ???????possible roommates???????. I was able to look up the ???????possible roommate??????? and found a valid phone number. This may be how they got your friends name and number.
These people use all kinds of tactics to bother you. They are using your friend to get to you. They do not care that your friend is inconvenienced. They are trying to get a reaction out of you.
I hope your friend is understanding and supports you. Send the letter and don????????t worry about what you have no control over. I????????m sure it will all work out and we are always here for advice.


Submitted by mommontoya on Mon, 06/02/2008 - 05:54

mommontoya

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(I have a mental illness, and I have anxiety and depression. I am afraid to contact the agency myself, because I am afraid what they might say.)

Paranoia too? You'd give yourself peace of mind to just call and work out arrangements. How freaked out are you going to be when your first contact with them is answering to how you are going to pay the default judgement they have against you?


Submitted by on Mon, 06/02/2008 - 05:57

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do not pay any mind to the troll my friend.
besides i reported them to the MODS.they will
be dealt with.


Submitted by paulmergel on Mon, 06/02/2008 - 06:16

paulmergel

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Thanks, Paul. No doubt bill collectors hate this site, they hate people being educated of their rights, because it makes it harder for shady collectors to collect. I don't even know if I actually owe anything, that is what I am waiting to find out.

And why in the heck are they calling my friend instead of me? If they call me, I'll talk to them, but I am not about to call them and wait forever to talk to someone that I am not sure has their facts straight, and I am also afraid they will coerce me with threats to give out sensitive information. Why should I work things out with a bill collector that will not contact me directly? I just sent the letter, CM RRR!! It cost me $5.75. I got a tracking label, so I can track where it's at.


Submitted by markofkane on Mon, 06/02/2008 - 06:40

markofkane

( Posts: 182 | Credits: )


(I am going to send the letter, and let them send validation. What's wrong with that?)

Typically, when a debtor wants to up the ante by "validating up" on us, we raise the ante right back by immediately initiating legal action. You'd be better off talking to the collector.


Submitted by on Mon, 06/02/2008 - 06:45

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well,well.i thought collection dog was gone.
same misinformation huh troll.two points

a)they are calling his friend,and disclosing the debt a collection no-no.
b)once you receive validation request all collection activity stops.that includes legal action.
wish i could say it's nice to hear from you trolls,but i would be lying.


Submitted by paulmergel on Mon, 06/02/2008 - 06:53

paulmergel

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(once you receive validation request all collection activity stops.that includes legal action.)

The validation,which only need include the name of the original creditor and the amount owed, is sent at the same time the legal action is filed. At least half the time we file these suits, we get default judgements, and win most of the time even when we don't get a default judgement.

The real winners are those who worked out a settlement prior to the inevitable legal action.


Submitted by on Mon, 06/02/2008 - 07:06

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Thanks, Paul. They are not disclosing anything to my friend, they just call him and his family 2 times a week or so asking for me. They tell them I am not there, and they hang up.

But this Saturday, my friend asked the guy what he wanted, and he just gave his phone number, (which matched the one on my friends caller I.D.) and wanted my friend to give me the number to call him back. I did try, but was put on hold, listening to lousy music that sounded like it was playing on worn-out tape.

(I stayed on for several minutes, and gave up)

Out of curiosity, my friend called the number back and got a recording. He wasn"t sure what the recording said, so I called the number, and it said it was Riverview Asset Management Services.
I did try, but was put on hold, listening to lousy music that sounded like it was playing on worn-out tape.

(I stayed on for several minutes, and gave up)
So I looked it up on Google and concluded it was a collection agency. So I came here looking for advice, and I got some good info and advice. :)


Submitted by markofkane on Mon, 06/02/2008 - 07:13

markofkane

( Posts: 182 | Credits: )


okay no disclosure,but once they find out your phone# and know he is a friend nothing more they shouldn't be calling him.again DO NOT pay attention the troll.once you send your letters collection action must stop.that includes legal action.


Submitted by paulmergel on Mon, 06/02/2008 - 07:17

paulmergel

( Posts: 15514 | Credits: )


i have gotten a call from the number in the first post of this thread for months

they are calling from india. they will act like they are calling from a local city around you (they tell me fenton, missouri),but they are liars. i have gotten them to admit they are calling from india plenty of times. they are harmless and cant do shit and always have empty threats. if you listen closely they talk like they are from pakistan or india and have broken english. i dont owe anyone any money, but they insist i owe some dentist money. so i agree to pay (even though im joking) and i tell them i will come to there local office right now. then they quickly tell me that i can't do that because they dont live in america. its a easy trick to get them to admit it. they are outsourcing jobs and this company is a disgrace. i ask all the time what street they are off of in fenton, missouri and they always pause and they dont say anything.


Submitted by on Fri, 07/25/2008 - 01:43

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This is a Missouri collection agency, Riverview Asset Management Service, L.L.C.

Here is their contact information:

Riverview Asset Management Service, L.L.C.
P.O. Box 801
Fenton, MO 63026

Riverview Asset Management Service, L.L.C.
11017 Gravois Industrial Ct., Suite C
St. Louis, MO 63128

If they are harassing you, contact a National Consumer Advocates attorney for help, (Google it).


Submitted by on Fri, 08/15/2008 - 15:57

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I worked for these people about 2 years ago for a brief period, and YES they outsourced we all lost our jobs. They want you to be cruel and mean, they Drink and smoke in their office, They were Meth heads,and get HIGH on the property. The owner lives in Florida and owns a bar and does nothing but drink and never comes up to missouri to check on his business, he hired some attorney to run it from here who is a shister. DO NOT paythese people they have no means of recourse and No i am not a scorned employee, I was looking for other jobs anyways, simply for the way the place was ran, Clients not getting paid, Management avoiding calls, posting checks that shouldnt be, you name it. It truley is a joke. There is a reason they have not grown bigger, only smaller over the years.


Submitted by on Tue, 12/01/2009 - 06:50

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