Novadebt: 4 Positive reasons to work with them

Novadebt - Where are they located?

Novadebt is for counseling only. Based out of NJ.

Novadebt are members of the BBB and have a satisfactory rating. Has only had 4 complaints. Not too bad.

I have been with Novadebt for since early 2005 and I am very satisfied with their service. They consolidated my credit cards of about $10k and lowered my interest rates from 27% & 29% down to 6% for Chase, and waived the interest fees for AMEX. Their monthly service "fee" is a voluntary contribution. Even though they will initially try to set you up with a $30+ monthly contribution, I told them I can only contribute $2 a month instead, and have had no problems with that. They also offer a "Credit When Credit is Due" workbook, that, when completed, will raise your credit score.

I finally paid off my AMEX and Chase is soon to follow. I highly encourage anyone who is seeking credit consolidation to consider this company.

Novadebt also known as Garden State Consumer credit counseling is the best. I was in about 25k worth of debt a few years ago and they helped me consolidate it all and I paid it all of in less than five years. They are the best, they are based in Freehold NJ and just about licensed in most states I have looked at for banking division registry.

I highly recommend Novadebt. They have helpmed my husband and I get our life back on track. We were on the verge of bankruptcy. Bank of America suggested that we contact Novadebt for assistance. I am so glad we did. We have been with the company for a year and three months now and our balances are finally DECREASING!!! Before Novadebt, I was with a different agency, where I was required to send my payments throughh Western Union. That requirement was costing us more in the long run. That is when I suggested to my husband that we have to do something because we were sinking more and more into debt. Novadebt thanks for all your hard work!!!! There is still good people out there in this world!!! Sincerely Melissa NC

I can't find them in any of the 'watchdog' nonprofit databases (guidestar.org and charitynavigator.org).

Who funds them? I can't find that on their website anywhere.

Who is on their board? I can't find that on their website either.

Seems odd -- and the fact that Chase referred me to them and said Novadebt could maybe secure a lower interest rate for me on my Chase account than I could secure myself as a customer .... it smells fishy.

novadebt was suggested to us by Bank of America.We don't know what to do. Any advice?

Regarding Novadebt, this article found on the internet:

WILMINGTON, Del. ??? March 1, 2007 ??? As part of its long-standing commitment to help consumers with financial planning and education, Chase Card Services, the credit card division of JPMorgan Chase & Co. (NYSE: JPM), is donating $1.3 million per year for three years to multiple organizations across the United States through its new Financial Literacy Grant Program.

"Chase believes that everyone should have the opportunity to increase their financial literacy," said Carter Franke, chief marketing officer, Chase Card Services. "We know these grants will make a difference in helping adults and young people learn to use credit responsibly and be smart financial consumers all their lives."

There is more to the article - yes, we were referred by Chase AFTER taking HOURS to attempt to negotiate payments. It does seem strange and suspect especially when they 1) are referred by the financial institution that you are attempting to negotiate with and, 2) they HAVE RECEIVED financial support from the financial institution that referred you!!?? On the other hand Consumer credit counseling Service (the oldest) has received funding from Chase as well in addition to funding from B of A. I will tell you this much, CCCS recently intentionally lied to us about the appointment process, causing us to lose SEVERAL valuable days, but that was the individual not the organization (or least we'd like to think so).

Novadebt is for counseling not settlement. Shady or not at least with them YOU are in control of what's going on and your money. I still recommend doing it yourself though. but they are close enough.

When it comes to money I feel EVERYONE is out to get me. Having that belief makes me sharp on spending. Whether it is true or not trust no one.

Does using Novadebt impact my credit score? Will it make it go down? Thanks

Novadebt will destroy your credit report until everything is paid off.
It really shows like you are not paying it back but you are not late.
Been with them 3 years and should of filed for bankruptcy. They screwed me
credit was 730 now it is 670 and I can not get a loan to buy a pack of gum let alone a car!

Novadebt will destroy your credit report until everything is paid off.
It really shows like you are not paying it back but you are not late.
Been with them 3 years and should of filed for bankruptcy. They screwed me
credit was 730 now it is 670 and I can not get a loan to buy a pack of gum let alone a car!

I am talking nova debt and i have to come up with enough money to pay my credit crds off for 15days till my account is processed plus what ever my payment or payments thru Nova Debt r going to be. My currently mo salary is aprox 1200. and my monthly payment with nova debt wld be the same. Is there any help with bankruptcy? Credit got away from me an it is my fault but its killing me. I ground my teeth so bad last night - i broke one of my teeth, of course i can' t afford dental care. how do i file bankruptcy and how long does it take? I hav to call nova back today with decission b4 it gets worse than what it is.

I don't see how you can pay them at least not now. As far as the tooth, ouch, I'm so sorry - could you qualify for Medicaid? It seems on that income you should be able to.

I have been using Novadebt for about 2 years and am very pleased with my outcome. Everything will be paid off in a few months verses 8 years. They don't charge me any fee for their work and no problems with the payments! I highly recommend them and although my credit has went down, it will rise once paid in full and my credit report shows that I am steady paying my dept..Good Luck!!

It is not easy to get Credit Card Companies to lower your interest rate and enable you to pay off quickly. I tried on my own and it didn't work. I called Bank of America and by shear luck, gained access to a person in their collections department that gave me insight as to what, when, where and how to get from under debt with a consolidation program. The rep told me to write down all of my regular monthly bills and my credit card debt. The minimum payment due per month and to make sure my income and my debt totalled the same each month. In other words, I make a $1000.00, my bills are a $1,000. She said it could be maybe $200.00 shy, but not more. Because if the creditors think you have extra money, they will not cooperate. And if they think you don't have any money, they will give you a hard time. Then you should call Debt Mgmt Companies the creditor you owe the most, have worked with in the past. And NovaDebt happens to be one of the companies B of A (my largest debt) has worked with extensively. The companies have to agree to your proposal from the Debt Consolidation Program. And they (the Consolidation Companies) know what is acceptable per the creditor. B of A only cut my interest by 10% but it is still better than what I had and most of the money I pay goes to principal, not interest. Keep paying your monthly minimum until you make your first pymt to NovaDebt or any other Company. Most of the creditors will make you current with the Credit Reporting Bureaus if you pay on time 3 to 6 months consecutively. If you get in trouble, don't run. Talk to NovaDebt and they will help you come up with a solution. And it you don't complete the program as you promised; the creditors will make all late fees, overdrafts fees, ect. As part of your total amount due. Plus take your interest rate back to its original rate or more. The program works, but you have to be committed. NovaDebt has been great with me. My program is a 5 year program and I'm already ahead of schedule (because I pay off one at a time when I get extra money). And now I'm down to my two largest creditors which happens to be B of A and two small ones that are on the chopping block for elimination in the very near future.
Another thing is you have to change your mindset. Every extra penny saved should go to getting rid of those bills. And God's economy is your best economy. Read Malachi.
Good Luck and God Bless You.

I noticed somebody gave a reply saying NovaDebt Destroyed their credit. That isn't true. NovaDebt didn't destroy their debt. They must have missed a payment to NovaDebt or didn't keep making their minimum pymt until their first pymt via NovaDebt.
My score didn't go down until I missed making a payment to NovaDebt in time to meet my
monthly pymt. Before that, my score was maintained. And every time I pay off a creditor. My score goes up. You do need to remember, you are promising not to acquire any more debt while on the program. You can't eat your cake and have it to.

I'm with Novadebt, have been for about two years....Your credit definitely does go down if you sign up with any credit counseling or debt management company, but that is because they require you to close all but one of your credit card accounts in order to start repayment. That has the effect of shortening the length of your credit history, as if you had never had the credit cards at all. Length of credit history is one of the biggest factors in credit rating. Combine that with the fact that you owe a lot more money than you have available in credit, and you see a credit score drop.

HOWEVER, being in credit counseling itself does not directly affect your credit or even stay on your credit report, like a bankruptcy does. The notes about your being in credit counseling will be removed (you should make sure they are) after you are done paying off the debt, as opposed to a bankruptcy which stays on your report for ten years no matter what. Additionally, banks will want to see that you have worked to successfully pay off your debt if possible, not that you have shirked it.

When you are done with credit counseling plans, your credit will go up a bit, though you will also have to work a little to reestablish your revolving credit history (get a couple of good credit card accounts that you can pay off each month). If you can pay off the debt with a credit counseling plan in four years or so, then you are several years ahead of where you would be credit-wise if you filed bankruptcy. In the long run, it pays to pay off your debt if you can.

Whatever you do, make sure to pay your bills on time each month, and don't use credit for anything you can't afford!!! If you don't have the cash in some account, then you can't afford it! After all, that's what got us in this mess in the first place, no?

Hi all! I am seriously considering calling Nova Debt. They were recommended by my credit card company Chase. I tried calling each card individually on my own and was shot down each time. Finally, on my last call I was referred to Nova Debt. Can anyone tell me about the process? For example, must you provide copies of bills, paychecks, etc? Also, has anyone used them for home loan modification or is this strictly for credit cards? How do they determine how each creditor is paid, what if you want to send an extra payment to pay off one specifically? I really wish to avoid bankruptcy but if this is not possible do they assist in the bankruptcy process? Any info someone could give would be much appreciated!!

Regards to debt managemnt I have some debt that i would like to pay off in few years. when i spoke to them it sounds so good tht i would only pay $360 month plus a one time fee of $50. I my self having a debt of about $15k. whn i calculated my regular mon. pymnts together on 7 account it comes down higher thn $360 month. the only concern that i have is yes my credit report like every one else. i have all this accounts they said i can keep at leat one for emergencies. also it closes accounts which also drop your score right??? long run it may hurt my points but i would be completely debt relief. what advice would u guys give regards to my situation?

Novadebt started off great.. I talked with a conselor.. told them my problems. I told them exactly what I spent every month down to the drop. I spoke with Francesca ( I still remember her name) for over an hour. She reminded me of my mother. Very nice and made me laugh and told me the things I was doing right and the things I was doing wrong, like going out to lunch and dinner like everyday!. I was a little hesitant at first but I spoke and went back and forth deciding for about a week. I finally caved in and decided that this was what I wanted to do. I was so in debt and was only 22, so after looking up and finding that there was no complaints and nothing said bad about them, i did it. At first, everything was perfect. I didn't have to worry about anything and was stress free. Then I started getting a little confused and unorganized, and if you knew me you would know that I am VERY organized. I called Novadebt and asked for MY PERSONAL COUNSELOR FRANCESCA. I couldn't reach her. A few days later, i recieved a call from Ashley( i believe that was her name) VERY EARLY I MIGHT ADD, and when i tried to call her back, again, i couldn't reach her. I now don't know who my personal counselor is and NOBODY calls me. I have minimum payments that are way over what they pay and there is no way I can get them to make a higher payment. Also, I recieved a letter in the mail from one of my CC companies telling me that I missed a payment and I was in shock thinking how is that possible. SO without hesitation, I went online and looked at all of my accounts noticing that ALL of them are missing a payment in some month! ONE CC telling me if I miss another payment, ALL of my info will go back to what it was before. I don't know if this is a misunderstanding, but it doesn't seem like NOVADEBT really cares about whether your payments go through or not.. I hope this helps you with your decision!
UNHAPPY CUSTOMER

also, i didn't add that they told me that they wouldn't be closing my credit card accounts. I knew I wouldn't be able to use them, but I didnt want to close for it would make it look terrible for everything and drop my credit score..I asked over five times. I had just found out 3 months into it!.

You should double check.. they have a monthly fee of 15 dollars

Nova Debt told me that I would be out of debt in 3.7 years for an agreed upon payout. Now, after paying MORE than the stipulated sum, they tell me I still have to pay more than $2,000.00 extra and I need to make payments for more than anther year.

Any other victims out there who would be interested in a class action law suit?

Nova Debt was wonderful for us. Chase also recommended us to them and we have been very pleased. We had over $90,000 in credit card debt and Thank God will have it paid off within the year. It took 4.5 years but we will be debt free except for our Home. Nova Debt is not a company that gets rid of your debt they help you manage it and pay it off. They talk to your creditors and get the interest rates dropped or reduced as well as the finance charges for the term. You pay the full amount of your debt back as it should be. It is not bankruptcy or one of those companies that supposedly reduce the amounts you owe.
Everyone at Nova Debt have always been helpful and respectful to us even though it was a embarrassing and kinda degrading time thinking how could we have got into this situation.! I have never had any problems contacting an advisor fortunately I have had the same one for the last 3 years just as anywhere else people move on so yours may change sometimes. I can't THANK NOVA DEBT enough. Would recommend them to anyone who needs help in getting their debt under control. We have! If I can't pay cash I won't buy it now the only card I use is my debit card, it is such a wonderful feeling. Nova debt charges $50 per month fee and that is all, of which they even dropped when my husband's hours were going to be cut, I just really can't say one bad thing about them. I hope this will help someone else make the decision to finally get out of debt and be free, cause that's how you feel when you see those limits going down..

Novadebt has absolutely ruined my family. We are literally without food for the next two weeks because they took the last money from my account. I begged them to waive the month's charge but they refused to help me.

I'd go to a mob loan shark before dealing with these heartless slobs ever again.

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Would you be so kind as to tell me what your monthly payments were for your $ 90K




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I was with novadebt for almost 5 years. They saved my financial life!! I don't know how you can possibly consider a lawsuit against them. Novadebt does not charge you for the counseling session and they care about your situation which is different from other companies and aside from that, they give you great solutions. If you are unhappy with their service, then honestly it's because of a misunderstanding because they do everything they say they will and let you know exactly what is suppose to be going on. Now maybe the person you spoke to was not the best employee but that does not mean the company is a bad one. Once you enroll in the debt management plan, the client care department takes charge of what happens and that is why you don't get the same person you did when you first called. Because they are very organized with each department and they have you speak to a different department as you go progressing in the plan. At the end of the plan your credit score improves greatly. If you have complaints about this organization, you must have done something wrong.

I spoke with a rep at Nova Debt today for more than 1 hour and I felt she was compassionate, sensitive and helpful. Ive never been thru anything like this before and she really eased my mind about the process and implications of it. I havent decided to sign up yet with their service b/c I want to take a few days to research them thoroughly. Also committing to anything for over 4 yrs is a little scary. After a lengthy messy expensive divorce, I am deeply in debt but refuse to file bankruptcy. And I dont want to go thru the process of 'settling" my debt either--I am very leery about the possibility of being sued and then garnished. Short of winning the lottery (wouldnt that be great?! lol), debt management seems to be the best plan for me.

Nova debt has very few complaints on BBB and an A+ rating, was established in 1991 and are a member of the Association of Independent CCS organizations-- so they have a Standards and Best Practices. Overall seems legit

Everytime I call to ask a simple question I am on hold for at least 20 minutes until I get someone. Then I am usually transfered and on hold another 20 minutes. Auriton was so much better.

Don't be surprised if Novadebt has an employee surfing the chat rooms and forums to ensure that there are properly placed rebuttals that counter any real human opinion about them. They are saavy, and are corporate credit counseling at its best. If you like processed cheese, Novadebt is your place.

Novadebt is the best thing. They helped me get out of $69,000.00 of credit card debt. I am debtfree as of November 2010. I started the program in June 2006. In less than 5 yrs. No credit card debt. What a releif it is. They work with your credit card companies to either erase or lower the interest. It was really hard to pay that big of a payment every month but I got used to it and adjusted my life to it. Now I have money and can spend it on whatever I want. If you are in credit card trouble and don't want to file bankrupcy then I would call Novadebt. My credit score is as high. I have "A" credit now.

They are a legit company. They helped me and saved me. I had $69,000 in credit card debt it took me alittle over 4 yrs to pay it off. I am so relieved. The stress is gone. Give them a call they can help.

Novadebt is the best. We entered with $128,000 in debt one and a half years ago and now are down to $86,000. It will take a while and it was tough at the beginning but they assured me that once everything was in place I would be happy. I have recommended them to many people. They are understanding and always there to answer your questions.

Hi i have been using nova debt for two years, just finished paying off my credit card. This company and its employees have really helped me.

Two years ago i was in a financial bind and i went online to find a nonprofit agency that would help -thats when i came across the name nova debt. I called and spoke to a counselor. She explained to me that they would act as the middle person with the credit card company and negotiated for a lower interest rate by sending a proposal which the credit card company accepted. The interest rate on my card went from 19.99% to 6% and i did not miss one payment even at times when things were rough. I have encouraged my uncle as well as other family members to join and they love working with them.

Now that the program is over, i will receive a point on my credit score plus a certificate from nova debt in addition to a letter saying my balance is paid off in full.

Its not Nove Debt that is hurting your credit scores, its who ever you owe money to. I applied to my bank for the Help for Home Owners and they screwed my credit up. This time I will use Nove Debt. When I spoke to Chase before I applied, I asked for help in the application and was told many time that they would not allow me to have help. At the time I did not know that they broke Federal Law by denying my request. I finally found someone who told me that Bank of America had given her Nova Debt's information, she got help and told me to use them.

I have been with Nova Debt since 5-11-2007, I had a total debt of over $25,000.00. I now had a balance of debt of less than, $ 2,000.00. which wilo be paid off by December of this year, 2011.
yes it took 4 years to pay down my debt, but it was the best thing I ever did for myself and my husband. I will be debt free, you have no idea how rewarding that feels.
I would have paid alot more with interest and late fees without Nova Bebt. If you need a good hand in your debt consolidation. Nove Debt is the best . I tried another financial company while with Nova Debt, but came to find out before making a dumb mistake and talking to a rep. rom Nova that it was a loan finance company promising pipe dreams. I can recomend Nova Debt highly, it's the only one I would, if you decide togo to a debt consoladation company this is the one. you can call them and they will listen also you can go on the internet and look them up, they are located in Freehold, NJ. good luck in your debt consolodation, it's a relief to know there are people out there willing to help and listen to your debt problems...

I was a client of NovaDebt back in the mid 1990s when they were Garden State Consumer Credit Counseling. To those who say they are just credit counseling - get your facts straight. They are debt consolidation and credit counseling and SO MUCH MORE. They helped me then when I was a victim of all the credit card marketers targeting college students. I got sucked in and paid dearly for it, but learned my lesson.

I am VERY thankful that many years later, NovaDebt/GSCC is still around, doing SO much more to help the public with many non-profit programs in the current poor economic state of the economy. For those in risk of foreclosure, NovaDebt offers loan mediation that each homeowner at risk of foreclosure is entitled to by mandate.

NovaDebt HAS MANY HOME SAVING OPTIONS IN PLACE RELATED TO LOAN MEDIATION PROGRAMS -- CONTACT THEM FOR MORE INFORMATION. They have helped me tremendously.

So do yourself a favor and personally look into NovaDebt's services and judge for yourself what they can do for you before you simply believe what these ignorant posts are by the people who post negative reviews on them and what NovaDebt has done to their credit report. "NovaDebt" doesn't do that to their credit - THEY do that to their credit - they just can't accept responsibility for their poor financial habits that got them their in the first place.

Other posts said it accurately ... your credit score may go down because of closing out credit cards (hence less 'credit') - not because of NovaDebts service.

I hope this helps.

Hello, I am new to this. I also was referred to NovaDebt by B of A. the more I read about this in these Forums, the more I think, these people who put satisfactory ads like these, are part of the organization. They are here to prey on persuading a lost/disturbed soul who is going into hardship to go into another worst. Please when you give/declare your experiences with any DMP, please substantiate your claim with some numbers. 90K debt will require a payment of more than 1500.00/month for more than 5 years...
Please give out complete details of your deal and help out the lost souls that are going thru this nightmare. Thank you.

Hello, I have just posted a reply and comment to one of the inputs...
I do not see my comment anywhere in the 3 pages????
is this forum monitored??? I did not say anything bad at all, just a comment about the mistat of the lady who said she paid off 90K in debt in less than 5 years, while I think it should take more...that is all...Hmm, I am definitely suspicious now!!!

I use to work for Novadebt, there are some counselors who really want to help you, but if you are a Bank of America client the counselors are instructed by the higher up's to push you into a Debt Management Program (DMP).


We were told not to advise Bank Of America clients to file Bankruptcy because they are such a big referral partner.

We also would tell our clients that the conversation was confidential but Bank of America would pull a number of calls each month to review.

The counselors are also held to a strict production we had to enroll a certain amount of people each month or risk being fired, so for many it didn't matter if enrolling was the best thing for a client!!!!!!

That is very good information to know....any other insider tips you can give us on debt management plans?? In your opinion, do you recommend this program or any others like CCCS? Is corporate sponsorship a big thing with non profits???

They know how low they can get your apr at the beginning of the call.

They care more about the credit card companies because of there partnerships with them. They say there are non-profit but they get kickbacks from the credit card companies and the high management can make any were from 60-100k a year

They tell you that you must put all credit cards on a DMP Program that is untrue they just want the kickback from the creditors.

They treat there employees like crap

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