Steps to record phone calls

Steps to record phone calls (Early Beta)

The state and the federal laws offer you a protection against many unfair, illegal, abusive debt collection practices. Under these laws, if any creditor, professional debt collector or an attorney is doing offensive collections, the person is subjected to pay the actual damages, statutory penalties of $1000, and the consumer's attorney fees and costs.

Based on the community feedback, we have introduced the feature of recording the debt collection calls. This feature will give you an evident proof against the debt collectors’ harassments. You will be willing to file a case against them with the help of your attorney. To get started please follow these steps.

  • Step1: Dial 800-601-1579.
  • Step2: Choose option 2 if you are a collection agent or Choose 3 if you are a community member.
  • Step3: Dial the 10 digit number you wish to call (Without the leading 1).
  • Step4: After you hangup look in your member area for the link to the recorded conversation.

Warning: Some states allow secretly recording of the phone calls. It is legal in the following 35 states in United States.

Alabama, Alaska, Arizona, Arkansas, Colorado, District of Columbia, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin and Wyoming.

In the remaining 15 states, there should be a legal consent of both the parties before recording the phone call. Make sure that you have clearly notified the other person about the call being recorded. This will make your legal approach stronger against the unfair debt collection practices.

Last Updated on: Fri, 2 Jun 2017