Hello, I have a $8000 student loan that was done with Sallie Mae that since has been in default for a couple years now...
Recently I got a letter in the mail from NCO Financial that they would be starting the process of collection of the defaulted loan by Treasury offset in 65 days if I do nothing.
I really want to take care of this but I know I can't make the payments they'd want. So, after doing some research on this site I want to ask them if I can make payments by citing the Higher Education Act and the Student Loan Ombudsman that way I know I can at least manage to pay them something and get this whole process started.
I'm just wondering if I can do all this by typing up a letter and sending it to NCO? I just hate telephones and even worse talking to people about money over the phone... I'll bite the bullet though if I have to but I'd much rather do it with the letter that way I'm sure of what I'm agreeing to because sometimes talking to people things can get cloudy for me at least...
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